Summary
This position is located in the Kentucky Consular Center (KCC), Office of Domestic Operations, Visa Directorate, Bureau of Consular Affairs. KCC processes all petition-based non-immigrant and diversity immigrant visas, which totals over 600,000 cases per year, and conducts Facial Recognition checks for approximately 20 million visa and passport applications per year.
Duties
Oversees Fraud Prevention Unit (FPU) operations and assist the Fraud Prevention Manager (FPM) in ensuring effective and timely contractor performance. Serve as the primary government point of contact for day-to-day operations of the FPU.
Manages workflow among the various components of the FPU; conducting audits of contractor effectiveness and efficiency; identifying potential performance issues and bringing them to the attention of the FPM with proposed solutions.
Provides technical guidance with INA provisions, immigration policies, legal and regulatory changes, and emerging fraud patterns to contractor staff performing investigative case work involving potential fraud schemes in underlying Visa petitions.
Assists the FPM in the development and implementation of new programs in response to emerging Administration priorities; provide hands-on guidance to ensure new programs are successfully implemented and effectively generate goal-advancing results.
Establishes and maintain contacts with counterparts in law enforcement and national security communities, and the USCIS Service Center fraud unit, to keep current with their processes, practices, and procedures relevant to fraud prevention programs.
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
The evaluation process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants will be assigned a score between 70 and 100. A resume review by subject matter experts (SMEs) will be conducted for the top qualified candidates based on the combined total score. Resumes longer than 2 pages will be deemed ineligible and will not be considered further. Responses to questions that are not fully supported by your resume may result in a rating adjustment. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management. Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment Non-supervisory will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred for further consideration. The assessment is a measure of the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: Ability to interpret laws, regulations and procedures Knowledge of the roles that visas and immigration play in foreign affairs and international relations Knowledge of visa, passport and/or immigration matters Ability to research and resolve complex visa and immigration issues Ability to interact effectively with others SMEs will review your resume to determine your qualifications for this position based on the required specialized experience. Your resume should demonstrate how you meet all aspects of the specialized experience statement. Please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications/experience in your application may result in your removal from consideration. SMEs will not review additional information beyond your resume (e.g., links embedded). If meeting basic qualifications through education only or a combination of education & experience, applicants will not be referred to the SME panel but will be reviewed by the HR Specialist for referral. This announcement used the set number of highest-ranked eligible method under 5 CFR §332.402 to refer candidates for further consideration and possible interview. All candidates tied at the cut score will be referred. We will provide the selecting official a sufficient number of names, when available, to consider at least 3 candidates per vacancy. If less than 3 eligible and available candidates per vacancy result, we may expand the referral in accordance with the pre-determined agency and OPM policy. You may preview questions for this vacancy.