Summary
Creditable Service for Annual Leave Accrual and Public Service Loan Forgiveness Program are available. This position is located in the Communications Division of the Office of Public Affairs and Training (OPAT) for the Food Safety and Inspection Service (FSIS). The primary mission of OPAT is to effectively communicate with the public, media, other Government agencies, and public and internal audiences about food safety issues and FSIS programs and activities.
Duties
Participate in strategic planning to improve website and digital communication effort.
Advise stakeholders on the best web/digital practices, industry standards, and Federal/Departmental policies.
Recommend and develop communication programs, tools, and techniques for Agency audiences.
Coordinate with managers and staff to ensure technical and strategic accuracy of communications.
Formulate and manage information from internal/external sources including websites and social media.
Formulate and manage information from internal/external sources including reports and one pager.
Manage organization full web presence (such as internal/external sites, apps, and digital platforms).
Plan, produce, and edit content for websites and apps.
Plan, coordinate, and evaluate short-range and long-range web coverage.
Maintain and enforce agency web/digital SOPs, policies, and best practices.
Serve as project lead on external applications.
Apply expertise in accessibility, usability, information architecture, redesign, QC/QA, testing, HTML, and content management.
Manage day-to-day site maintenance and content updates.
Serve as a technical liaison with internal and external stakeholders.
Write, edit, and summarize technical information.
Plan/implement communication projects across diverse audiences.
Education
Education may be substituted for experience at the GS-09 and GS-11 level only, as defined above in the qualifications section. The is no minimum education requirement for this position.
How you will be evaluated
Applications will be evaluated in accordance with Office of Personnel Management's (OPM) Delegated Examining Procedures and USDA policy using category rating. Applicants who meet basic minimum qualifications will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veterans. Category placement will be determined based on applicants' quality of experience and the extent to which they possess the following knowledge, skills, and abilities (KSA) or competencies: Attention to Detail Communications and Media Customer Service External Awareness Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Multimedia Technologies Oral Communication Organizational Awareness Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technical Competence Writing Written Communication Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) your resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Those determined to be in the best qualified category will be referred to the selecting official for consideration. NOTE: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to and including removal from the Federal service. Clicking the link below will present a preview of the application form; i.e. the online questionnaire. The application form link below will only provide a preview and does not initiate the application process. To initiate the online application process, click the "Apply" button to the right. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13083346