Summary
This position is in the Veterans Administration (VA), Veterans Health Administration (VHA), Mid Atlantic Healthcare Network (VISN 6), Fayetteville VA Medical Center (MC). The incumbent serves as Program Analyst in the Office of the Associate Director for Patient Care Services, working in Nursing Service. A significant function of this position is to analyze workload data throughout Nursing Service and make recommendations regarding resource utilization.
Duties
Major Duties: Contracting Officer Representative (COR) Duties: This position serves as the Contracting Officer Representative (COR), responsible for ensuring that the government receives all deliverables and services specified in each contract. This position is appointed for Architecture and Engineering, construction, hazardous material (hazmat) contracts exceeding $25,000, all healthcare service contracts, and multi-year service contracts. The Contracting Officer (CO) delegates authority to this position through an official delegation of authority letter, which outlines the COR's responsibilities and duties. This position works closely with the CO, participating in quarterly meetings to review mandatory reporting requirements, conduct fiscal audits, and discuss potential adjustments and funding justifications. During option years, this position is responsible for updating Human Resources (HR) certifications for medical sharing contracts, securing new approvals, preparing the Independent Government Cost Estimate (IGCE), and conducting market research. Before an option is exercised, this position provides the CO with past performance information. In all procurement activities, this position adheres strictly to procurement integrity regulations governing the dissemination of contract information. Requests for information beyond the contacts listed are referred directly to the Contracting Officer. This position may represent the Program Office as the responsible party for developing procurement packages and acts as the delegated business liaison for the contract with other required personnel on station. Throughout all phases of acquisition-planning, administration, and close out-this position remains available to meet with station leadership and provide relevant contract information. Upon contract expiration, this position forwards all electronic files to the Contracting Officer. Record Keeping: This position maintains contract administration files in accordance with Department of Veterans Affairs (VA) policies and procedures, including but not limited to Veterans Health Administration (VHA) Standard Operating Procedure (SOP) 160-10-01, Procurement Process, Security Handbook 6500.6, and VA Directive 1663. This position is accountable for maintaining the following official files: - A copy of the contract with current rates/pricing schedule for invoice validation - All executed contract modifications - The Independent Government Cost Estimate - Purchase orders Database Administration and Staff Training: This position develops, manages, and administers all database systems within Patient Care Service, ensuring their continuous maintenance and operation. Responsibilities include determining the organization of data, assigning names and definitions to records and fields, and maintaining the SharePoint site for Patient Care Service. In addition to technical administration, this position delivers training on procedures and systems to the Associate Director of Patient Care Service, Health System Specialist, Chief Nurses, and Nurse Managers. To ensure ongoing proficiency, this position regularly completes monthly, quarterly, and annual training, maintaining up-to-date knowledge of relevant technical and analytical systems, procedures, and standards. Program Evaluation and Monitoring: This position analyzes workload data throughout Nursing Service, consistently reviewing resource availability and associated costs such as hours per patient day (HPPD), overtime, staffing and agency expenses, sick leave usage, budget calls, budget projections, and various workload metrics. This position pulls and tracks data for Performance Management Council (PMC) requests, monitors gains and losses in staffing, and makes informed recommendations regarding resource utilization to maximize efficiency. This position provides managers with objective, fact-based information to inform administrative and programmatic decisions for the Fayetteville V AMC and outlying clinics. By analyzing trends in workload reporting and cost data, this position identifies patterns and offers strategic insights. This position interviews action officers, supervisory personnel, and subject matter experts, and research records, reports, functional statements, and other pertinent information to thoroughly analyze issues, recommend changes, and resolve problems. To ensure precise financial oversight, this position reviews expense data allocation with department managers and clinical personnel, assessing the accuracy of allocation factors and offering recommendations for improvement. Performs other duties as assigned. Work Schedule: Monday- Friday 8:00a.m-4:30p.m Telework: This position may be authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD503110 Permanent Change of Station (PCS): Not Authorized
Requirements
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.