Summary
This position is located in the Government Accountability Office Information Systems and Technology Services, Enterprise Infrastructure Division. As a IT Specialist (SYSADMIN) you will be responsible for sustaining the integrity and availability of systems, networks and/or data in support of GAO's IT architecture and business needs.
Duties
As a IT Specialist (SYSADMIN), PT- 2210- 2, your typical work assignments may include the following: Administer and manage physical and virtual environments, including configurations, monitoring, performance, optimization, issue resolution, and lifecycle management. Collaborate with colleagues and system owners on vulnerabilities affecting GAO IT systems; work with functional and system admins to identify, troubleshoot, and remediate vulnerabilities. Collaborate with colleagues to support requirements for customer-facing systems and applications and special customer environments. Provide technical advice and assistance to include troubleshooting, diagnosing and resolving issues and problems in response to reported or observed incidents and ensure critical business activities are carried out. Work with federal colleagues and contract support staff to plan, test, and deploy systems and operational updates to IT platforms and customer-facing systems including but not limited to Windows and Linux servers, monitoring and compliance systems, and workstation and desktop operating systems. Serve as a technical analyst for enterprise systems with responsibility for investigating and resolving challenging integration or configuration issues of a wide variety of infrastructure systems including but not limited to Windows and Linux servers, enterprise storage, backup, and archive.
Requirements
You must meet all qualification requirements before the announcement closes. You is required to submit a financial disclosure statement.
Education
No education requirement for this position.
How you will be evaluated
If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume", your rating may be affected or you may be determined ineligible. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Attention to Detail Customer Service Oral Communication Problem Solving Information Technology Program Management Technical Competence