Summary
This position is located in the Washington Headquarters Services (WHS), Human Resources Directorate, Technology & Data Support Division. The Directorate provides comprehensive human resources services for our customers. These functions directly support the Office of the Secretary of War (OSW) and those Defense Agencies and Department of War (DoW) field activities that WHS administratively supports. This Division manages HRD's human resource information technology systems and processes.
Duties
Incumbent typical work assignments may include the following: Leading and managing IT projects from inception to completion. This includes developing objectives, providing technical direction, designing and evaluating strategies, and delivering presentations to stakeholders. Applying industry best practices and analytical methods to enhance the efficiency of automated systems. This duty involves using Standard Query Language (SQL), SharePoint 365, Power BI, and providing oversight for IT applications, systems, and hardware, while also acting as a liaison for IT requirements with security and system managers. Facilitating and maintaining the repository for all system documentation in the Enterprise Mission Assurance Support Service (eMass). This involves ensuring adherence to security policies, assessing hardware and software needs, and assisting in the development of operational policies and guidance. Serving as the Contracting Officer's Technical Representative (COTR) for technical contracts. This includes providing operational guidance, monitoring contracts, and managing Authorization to Operate (ATO) certifications to ensure compliance with security directives. Performing a range of IT functions including information management, application development, and security. This also involves providing user training, managing project plans, procuring IT services, and participating in change control processes.
Education
Education cannot be substituted for experience.
How you will be evaluated
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position may requires an online USA Hire Competency Based Assessment. The USA Hire online assessment measures critical general competencies required to perform the job. Your eligibility and qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the USA Hire Competency Based Assessment(s) required for this position (if applicable). If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. DOD PPP candidates using Application-Based Procedures: Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist (DD-3145-4) dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist (DD-3145-3) to verify your eligibility for Military Reserve and National Guard Technician preference. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist (DD-3145-2) to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist (DD-3145-1) to verify your eligibility for Retained Grade preference.