Summary
This position is located in the Criminal Division (CRM), Information Technology Management (ITM) unit. CRM is seeking an experienced IT manager to serve as the Deputy Chief Information Officer. This position reports directly to the Chief Information Officer/Director of ITM in areas of Endpoint Desktop Management, Network Operations, Enterprise Shared Services, Mobile Device Management, Asset Management, Server Operations, Virtualization Infrastructure Management, SAN Infrastructure Management.
Duties
As Deputy Chief Information Officer, you will: Directly supervise ITM federal personnel and oversee all assigned employees through subordinate supervisors as required. Provide operational oversight for a large population of contract personnel from various contracts. Create, edit, and ensure compliance with Statements of Work for contract deliverables in not only in labor categories for contractors but hardware, software, and other IT contract requirements. Complete the full cycle of contract management as a COR, Government Technical Manager including Statements of Work, invoice review, vendor research, etc. With leadership team, develop Criminal Division's IT goals, programs, and priorities by analyzing available and emerging technology and industry trends. Analyze resource requirements and develop approaches that will best support the IT and litigation goals of the Criminal Division. As a technical authority, consult, collaborate with and advise on a wide range of information technology, cybersecurity and enterprise architecture programs, planning, and agency/federal sector wide initiatives. Interface with senior executive service (SES) Criminal Division leadership to present and propose novel and progressive solutions to critical IT issues. Oversee management of customer support within the Criminal Division, a function chiefly carried out by the ITM Service Desk team. Plan, implement, and oversee the Criminal Division's enterprise level IT infrastructure, including engineering and technical support activities. Provide support to Criminal Division's e-discovery and e-litigation services. Develop and foster relationships with IT peers at other DOJ components to improve collaboration and the efficiency of sharing information for joint litigation and investigations. Manage IT projects with high complexity or risk, such as agency-wide system integrations that include large scale enterprise resource planning. Develop and implement project management procedures, tools, templates, activities and infrastructure to be used throughout ITM and foster an environment where project management principles are practiced and followed. Establish high level process design requirements, work to eliminate inefficient and redundant processes, and optimize the use of organizational assets. Oversee and lead the development of policies, guidelines and standards for the planning, development, integration, implementation, and evaluation of IT systems and subsystems that meet overall information needs of the Criminal Division. Develop budget and resource requirements for ITM, provide necessary justifications, and ensure best use of scarce resources by promoting accountability and efficiency.
Education
There is no education requirement for this position.
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and you will be assessed using a Job Knowledge Test. The Job Knowledge Test is designed to assess technical and professional expertise directly relevant to the requirements of this announcement. This assessment measures the specialized knowledge and skills accumulated over time, which are critical for successful performance in this position. The most highly qualified candidates will be identified for referral to the hiring manager. If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/13073336. You will be assessed on the following KSA/Competencies: Change Management Compliance Enterprise Architecture Information Assurance Risk Management Performance Appraisals and Awards:You will receive an additional point added to your final score for your most recent fully successful or higher performance rating. An additional point will also be added to your final score for any one performance award received within the past three years that relates to the position for which you are applying. Please provide only one recent award. To receive credit, you must provide a copy of your performance rating and a copy of your performance award SF-50, if applicable.