Summary
This position is located in the Education Learning Resources Service (ELRS) at the Martinsburg Department of Veteran Affairs in Martinsburg West Virginia. The service includes staff education, patient and family education, and academic affiliations. ELRS is responsible for policy development; assessment of staff, patient, volunteer, students and contractors education needs; management of staff learning records; and planning, implementing, and evaluating the VA Martinsburg Learinng Plan.
Duties
Incumbent serves as the primary point of contact for all things Talent Management System (TMS) related. Serves as contact expert, collaborating with the Designated Learning Officer (DLO)/Chief of Education and Designated Education Officer (DEO) to ensure that all education offerings are consistent with VA policy, meet education standards and mandates, are current and can be tracked within the database. Incumbent serves as facilitator for TMS instruction during New Employee Orientation, including delivery of face-to-face training, as well as web-based training. Duties Include but are not limited to: Responsible for managing in the TMS VHA courses and content, creating and managing complex VHA level automated assignments to user profiles. Manages reporting needs from the TMS by interpreting and documenting business requirements from VHA Senior Leadership, Program Offices and Veterans Information Service Networks (VISN). Networks and partners with key individuals from VISN/VHA/LEAD Program Offices to ensure that national training requirements and mandates are being managed through the TMS, providing guidance and support concerning VHA educational offerings, mandatory and required training and understanding of how to identify target audiences in the TMS. Provides guidance and oversight to group users into TMS domains that mirror the VHA organizational structure. The VHA TMS Domain structure is used for the purpose of managing and automating assignments of curricula, catalogs, competency profiles and reporting. Field Accreditation Service Agent in Place 20 Percent. Serves as Agent in Place for the facility. Incumbent is primary point of contact for accreditation of programs. Duties include: Collaborating with Service Chiefs to assess learning needs and develop accredited programs to meet those needs. Acts as a liaison between the Designated Learning Officer (DLO), facility/Veterans integrated Service Network (VISN) planning committee and ILEAD Accreditation Unit. Ensures Documentation is accurate, meeting accreditation standards. Collects and reviews all required documents for continuing education activities. Serves as a subject matter expert in guiding the planning committee on accreditation requirements when developing the educational activity, such as needs assessment, planning, implementation, and evaluation. Education Program Analysis 25 Percent Establishes statistical sampling techniques and accomplishes training/performance trend analysis reports for departments, facility leadership and Office of Inspector General. Works with subject matter to create assessment tools (online and paper-based) to measure participant success in achieving learning goals and objectives. Works with subject matter expert to analyze data and completion rates. Applies instructional design theories and best practices to analyze and recommend appropriate format and delivery mode for training programs and materials. Analyzes education program objectives and recommends revisions as necessary, updating learning needs based on the All Employee Survey and facility's learning needs assessment results. Collects and analyzes data to determine effective application of VHA education and training policies and procedures and soundness of organizational and cost procedural patterns. Other duties as assigned. Preferred Experience: Database Management, Analytics, and Program Accreditation. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday thru Friday 7:00am to 3:30pm Telework: Ad-Hoc Virtual: This is not a virtual position. Position Description/PD#: Training Specialist-TMS Domain Manager/PD240740 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.