Summary
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA - OC/PACIFIC.
Duties
Serves as a member of a performance evaluation team in support of the technical evaluation of over 145 DISN facilities across the Pacific Theater and the West Coast of the United States.
Analyzes and interprets complex technical publications, agency regulations, and strategic policies to guide Node Site performance evaluations; develops and proposes new assessment methodologies.
Ensures service delivery nodes and facilities meet or exceed metrics in Service Level Agreements, Site Concurrence Letters, and organizational policies; identifies operational deficiencies, analyzes root causes, and recommends corrective actions.
Manages the Readiness Assessment and Performance Management lifecycle by developing and maintaining standardized processes for collecting performance data and analyzing that data to identify systemic trends, strengths, and risk factors.
Produces and presents comprehensive reports, data visualizations, and executive briefings on Service Delivery Node and Facility, readiness, and operational performance.
Directs the data management and organization process by establishing and maintaining structured SharePoint Online libraries for all critical documentation, including evaluation reports, commissioning findings, and corrective action tracking.
Assists the branch supervisor in the day-to-day management of QA and technical assistance efforts and other duties as assigned.
Education
Foreign Education: If you are using education completed in foreign colleges or universities to meet the basic qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services. There is no substitution of education for the qualifying experience at the GG-12 grade level.
How you will be evaluated
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. COMPETENCIES: Teamwork Telecommunications Planning, System Design, and Integration Analysis Information Management Telecommunications Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ [email protected]