Summary
This Supervisory Social Work position is in Social Worker service at the VA Boston Healthcare System, located at the Jamaica Plain, MA campus. This position is a full-time at 40 hours per week.
Duties
The purpose of this position is to serve as the Supervisory Social Worker for Home Based Primary Care Social Workers and the Post-9/11 Military2VA (M2VA) Case Management Program Manager. The incumbent is responsible for the oversight, administration, supervision, coordination, and operation of the M2VA Case Management Program and associated social work services as well as the supervisory and clinical oversight of Home Based Primary Care Social Workers. Duties include, but are not limited to: Provides administrative, clinical, and programmatic supervision to assigned Social Work staff, including advanced practice social workers and interdisciplinary team members. Supervises and evaluates subordinate staff performance, establishes performance expectations, conducts performance reviews, and addresses employee relations and disciplinary matters as appropriate. Coordinates care management services for Veterans and service members with complex medical, psychosocial, behavioral health, and transition-related needs. Collaborates with community Veteran support organizations, including the Warrior Care Network (WCN), Massachusetts General Hospital Home Base Program, and Expiration of Term of Service (ETS) Sponsorship Program. Oversees strategic planning, program development, policy implementation, and operational management for the M2VA program and associated case management services. Develops and implements policies, procedures, quality improvement initiatives, and performance measures to ensure compliance with VHA, Joint Commission and other accrediting and regulatory standards. Monitors program outcomes, analyzes performance metrics, prepares reports, and ensures program goals and objectives are achieved. Conducts program reviews, evaluations, and assessments to improve quality, efficiency, and effectiveness of services provided to Veterans and service members. Participates in recruitment activities, reviews applications, interviews candidates, and recommends selections for assigned Social Work positions. Coordinates interdisciplinary program operations and collaborates with internal and external stakeholders to support comprehensive Veteran care and transition services. Represents Social Work Service and the M2VA program on committees, workgroups, and VISN or facility initiatives. Ensures OEF/OIF/OND service members and Veterans are appropriately screened, assessed, and referred for case management, mental health, medical, and supportive services. Oversees program compliance with VACO, VISN, facility, and Social Work Service goals, directives, and standards. Work Schedule: Monday - Friday 8:00 a.m. to 4:30 p.m. Compressed/Flexible: Not available. Recruitment Incentive (Sign-on Bonus): Not Authorized. Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Telework: Ad-Hoc only. Virtual: This is not a virtual position. Functional Statement #: PD523-F08539 Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not Authorized. Notifications: Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is not a Bargaining Unit position. This position is covered by a special rate. The incumbent may be required to travel to other VA campuses and CBOC's. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
Requirements
You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.