Summary
This position is located in the Bureau of Consular Affairs, Employee Relations Branch, Human Resources Division, Office of the Executive Director. The Employee Relations Branch provides advice and guidance to management on a variety of employee relations.
Duties
Serves as the Bureau's consultant expert on matters concerning employee relations, and employee conduct, discipline, and suitability.
Provides interpretation of performance process procedures, policy guidance, and requirements to ensure the bureau is compliant with all requirements related to Civil Service (CS) and Foreign Service (FS) Employee Evaluation Reports (EERs) completion.
Mediates workplace conflicts and resolves potential grievances and employee complaints.
Responsible for the development, implementation, and administration of policies and programs that affect employees in the Civil Service and the Foreign Service, insuring consistency while recognizing the inherent differences between the systems.
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
A review of your resume will be conducted and compared against your responses to the crediting plan questions to determine if you are qualified for this job. Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100. The evaluation process consists of an online assessment and a subject matter expert resume review of applicants found to be among the top qualified candidates based on the crediting plan assessment. Resumes longer than two pages will be deemed ineligible and will not be considered further. Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating. Your qualifications will be evaluated on the following competencies: Knowledge of federal Employee Relations (ER) laws and practices to resolve complex workforce issues and advise leaders. Ability to develop policies, evaluate programs, and improve organizational effectiveness. Ability to collaborate with stakeholders, provide guidance, and strengthen workforce practices. Ability to lead teams, manage resources, and ensure effective Employee Relations operations. Ability to apply sound judgment and strategic decision-making to address sensitive employee relations matters. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. Resume review: Subject matter experts (SMEs) will review your resume to determine your qualifications for this position based on the required specialized experience. Your resume should demonstrate how you meet all aspects of the specialized experience statement. SMEs will not review additional information beyond your resume (e.g., links embedded in your resume will not be opened.). If meeting basic qualifications through education only or a combination of education and experience, applicants will not be referred to the SME panel but will be reviewed by the HR Specialist for referral. Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be considered well-qualified for the position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority. To be considered well-qualified, in addition to earning a score of 85 or above and meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position. You may preview questions for this vacancy.