Summary
The incumbent is assigned to Social Work Service at the VA Sierra Nevada Health Care System (VASNHCS) and serves as the the Post-9/11 Military to Veteran (M2VA) Program Coordinator. The Post-9/11 M2VA Program Coordinator (formerly OEF/OIF/OND and TCM) is responsible for overseeing all transition activities and the coordination of care and services for Post-9/11 Service Members and Veterans (SM/Vs) served by VASNHCS
Duties
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Major duties include but not limited to: Provides comprehensive administrative oversight of the M2VA Program, including planning, policy development, implementation, and evaluation of program goals, procedures, and operations. Follows Veterans Health Administration (VHA) policy and develops local processes to identify and track Post-9/11 Servicemembers/Veterans (SM/Vs), using tools such as the OEF/OIF DoD Registry, VIS, VistA, CPRS, CMTRA, NEPEC reports, Classification reports, Patient Data Exchange, and Network Health Exchange. Coordinates case management for severely injured or ill Post-9/11 SM/Vs and others with identified needs, collaborating with nurse and social work case managers, VIST Coordinator, SCI Coordinator, Polytrauma Case Manager, and Women Veterans Program Manager. Serves as the facility POC for Post-9/11 transition inquiries, healthcare access, and Toxic Exposure Screening (TES). Completes section one of TES screening. Responds to Congressional inquiries and VISN/VA Central Office requests. Coordinates preventive mental and physical health evaluations for program participants, both at the facility and associated CBOCs. Prepares program reports for VA Central Office, VISN leadership, and Medical Center leadership. Monitors referral processes between VA facilities, Military Treatment Facilities, and community hospitals to ensure timely inter-facility transfers. Oversees Military Treatment Facility referrals and identifies Post-9/11 SM/Vs within the catchment area, ensuring proper registration and collaboration with Enrollment and Eligibility staff. Establishes performance and outcome standards aligned with medical center, VISN, and VA Central Office expectations, and documents program effectiveness. Ensures policy and procedural compliance with regulatory and accrediting bodies including Joint Commission (JC) and Commission on Accreditation of Rehabilitation Facilities (CARF). Researches, disseminates, and analyzes local, state, and national community resources to support continuity of care and enhance Veteran quality of life. Identifies unmet needs within the Post-9/11 population and collaborates with facility, VISN, and VA Central Office stakeholders to develop solutions. Develops a data-driven continuous quality improvement plan with measurable goals and outcomes. Designs and implements outreach strategies to engage Post-9/11 SM/Vs who may benefit from services but are not currently accessing VA care. Maintains an ongoing education program for patients, community partners, students, and staff covering clinical practice guidelines, mental health and readjustment issues, psychosocial challenges, and caregiver concerns relevant to Post-9/11 SM/Vs. Performs independent psychosocial assessments and interventions for diverse populations. Uses advanced professional judgment, leadership, and social work skills. Recognizes the complex needs and challenges associated with military-to-civilian transition, mental health concerns, and multi-agency involvement. Conducts thorough assessments examining underlying causes, interpersonal/environmental factors, and barriers to treatment adherence. Employs a range of specialized interventions, including individual, group, and family therapy; advanced case management; and evidence-based psychosocial treatments. Follows VA Medical Center protocols in emergencies, including mandatory reporting to Adult or Child Protective Services. Provides on-site crisis facilitation when needed. Educates Veterans and families regarding VA and community benefits, catastrophic disability, Advance Directives, Living Wills, and Goals of Care conversations. Facilitates discussions around illness, health care, life changes, and long-term planning. Maintains education programs for patients, students, and staff. Provides independent, ongoing supportive counseling for Post-9/11 SM/Vs coping with chronic illness, disability, functional decline, catastrophic conditions, or acute stressors. Assists Veterans and families with grief and loss associated with illness and end-of-life issues. Coordinates referrals to Mental Health and PCMHI as needed. Acts as an advocate to help Veterans navigate complex systems or bureaucratic challenges. Promotes self-advocacy to support independence and empowerment. Screens all Post-9/11 SM/Vs for case management needs and provides services when indicated. Applies lifespan developmental principles and supports Veterans dealing with grief, disability, or terminal illness. Coordinates care delivery across settings and provides psychosocial and psychiatric assessments within clinical privileges. Provides direct patient care. Work Schedule: 8:00am - 4:30pm Monday - Friday Telework: This position is eligible for telework on an Ad- Hoc Basis per agency policy Financial Disclosure Report: Not required
Requirements
You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.