Summary
Positions advertised are in various organizations and locations. NASA may fill positions in any of the following grade levels listed in this announcement (GS-07/09/11/12/13/14/15 levels).
Duties
Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
Plan, design, and deliver IT services and solutions across one or more specialties (e.g., systems analysis, applications, operating systems, network services, security), ensuring alignment with organizational mission, architecture, and policy.
Develop and maintain technical documentation (requirements, architectures, configurations, SOPs, test plans, runbooks) and ensure configuration/change-management traceability throughout the system lifecycle.
Conduct analyses and evaluations (e.g., performance, capacity, reliability, cybersecurity risk) and recommend improvements or remediation to meet service levels and compliance standards.
Administer and integrate platforms (servers/operating systems, cloud services, databases, network infrastructure) including installation, configuration, patching, monitoring, and incident/problem resolution.
Lead or support projects—define scope and milestones, coordinate stakeholders, manage risks and dependencies, and brief leadership on status and technical decisions.
Advise customers and leadership on IT strategies, standards, investment/capital planning, enterprise architecture alignment, and information security controls.
Implement and enforce cybersecurity practices to protect confidentiality, integrity, and availability of systems and data (e.g., planning, analysis, development, maintenance, and enhancement of security programs and tools).
Measure service performance and customer outcomes using metrics and analytics; drive continuous improvement and skills-based practices consistent with OPM’s competency-based standard.
For supervisory positions, you will perform a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.
How you will be evaluated
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. Category rating and veterans' preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Under the provisions of Direct Hire Authority, veterans' preference does not apply. However, applicants who are eligible for veterans' preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans' Preference information on the FedsHireVets website. You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the assessment questionnaire. Overstating your qualifications and/or experience in your application materials or assessment questionnaire may result in your removal from consideration. You will be assessed on the following competencies: Technical Management Technical Competence Technology Application Strategic Thinking Problem Solving** Oral Communication*** Customer Service* Attention to Detail* Accountability Teamwork** Interpersonal Skills* Decision Making*** Information Management*** Reasoning* (GS-09 Only) * GS-9 and above ** GS-11 and above *** GS-12 and above To preview the application questionnaire, click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13080524 NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment. If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer. If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint within 30 days, please contact: [email protected].