Summary
The mission of Planning, Performance, & Integration Office (PPIO) is to advance the enterprise-wide strategic direction of the Washington Headquarters Services (WHS) in achieving its goals and objectives. PPIO manages and moves forward WHS organizational performance by delivering frameworks that establish cross-functional standards, conducting performance management, and ensuring integration efforts, outreach, and engagement are aligned and deliver strategic outcomes for WHS and its customers.
Duties
The Public Affairs Specialist is charged with advancing both internal and external communications strategies that promote the overarching mission and objectives of the WHS. Incumbent typical work assignments may include the following: Formulates, executes, and evaluates comprehensive strategic communication and public affairs plans; establishing information policies, translating complex organizational priorities into clear messaging, and advising senior leadership on potential public, congressional, and media reactions to proposed policies or agency actions. Develops, designs, and disseminates diverse public outreach materials across print, broadcast, and digital platforms; leading strategic workshops, seminars, and focus groups with departmental stakeholders and external organizations to drive program participation and evaluate public perception. Directs and manages comprehensive internal communication programs to foster workforce cohesion and mission alignment; authoring enterprise newsletters, digital communications, and informational materials for headquarters and field offices (including foreign national personnel). Establishes, maintains, and coordinates active working relationships with national and international news media representatives; organizing media interviews, producing press materials, and monitoring mass and specialized media coverage to evaluate and improve public awareness of agency benefits.
Education
Education cannot be substituted for experience.
How you will be evaluated
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position may requires an online USA Hire Competency Based Assessment. The USA Hire online assessment measures critical general competencies required to perform the job. Your eligibility and qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the USA Hire Competency Based Assessment(s) required for this position (if applicable). If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork DoW PPP candidates using Application-Based Procedures: Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist (DD-3145-4) dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist (DD-3145-3) to verify your eligibility for Military Reserve and National Guard Technician preference. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist (DD-3145-2) to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist (DD-3145-1) to verify your eligibility for Retained Grade preference.