Summary
This position is in the Department of Veterans Affairs, Veterans Benefits Administration's (VBA) Chief Production Office. As a Program Manager (Director), The incumbent will be responsible for the management of systems, programs and activities focused on improving the delivery of benefits to Veterans and beneficiaries.
Duties
Specific duties include: Manage complex government-industry partnerships including high-ranking military and civilian officials to develop and deliver innovative solutions. Manages and advises on the logistical allocation of resources necessary to implement and execute the CPO mission and provides plans to optimize integration of resources. Analyzes priorities of resource allocation and application to meet national program objectives. Exercises a high degree of program management expertise and managerial competence to direct large, contracted services and national deployments in order to develop and execute strategies to meet program objectives pertaining to the delivery of benefits. Acts as program manager for a varied and high-value portfolio of services acquisitions and associated business functions/missions. Oversees staff managing these acquisitions including Contracting Officer Representatives (CORs), budget analysts and program analysts. Ensures successful budget and contract execution and oversee the end-to-end acquisition lifecycle for critical VBA investments. Manage nationwide deployments and expansions of managed services and associated business processes and systems to new or existing internal or external organizational customers. Oversee all aspects of the deployments, including business process design, requirements gathering, program management and development, scheduling, organizational change management and communications. Leads organizational change management initiatives and champions automation technologies to enhance operational efficiency. Develops and implements strategies for employees, processes, and systems to new automated solutions, ensuring stakeholder engagement, effective communication, and minimal disruption to service delivery. Evaluates the impact of automation on workflows and continuously improves processes to support the mission. Monitors and controls national deployment program progress, accomplishments and effectiveness through analysis and directives from higher authority. Prepare briefing materials for the Chief Production Officer and Deputy Director to inform and/or influence senior officials on a variety of issues related to strategic business process changes and supportive tools. Reviews, approves, or disapproves actions involving personnel requirements and the allocation of resources among projects and/or organization. Serves as a consultant to the Deputy Director in the planning and decision-making process by preparing analysis and comparisons of alternative methods of achieving program objectives. Ensures that career development, training, and technical competence are maintained, promising new talent is recruited, and selection and promotion decisions are effectively made. Perform other and special duties as assigned. Travel as required for mission essential tasks. Promotion Potential: None Work Schedule: Monday - Friday 8:00am - 4:30pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is a virtual position. Position Description/PD#: Program Manager; PD37451-0 Relocation/Recruitment Incentives: Authorized. Relocation expenses and services (Permanent Change of Station - PCS) are authorized for Washington, DC only. PCS covers the relocation of a household for government convenience when transferring between duty stations. By accepting PCS, the selectee agrees to remain in Federal service for 12 months after the move. Failure to complete the service period may require repayment of PCS expenses. Click here for more information./ Financial Disclosure Report: Required. This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R. § 2634.904(a). The selectee must submit the form before entering on duty and annually thereafter.
Requirements
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Selectees are required to serve a one-year supervisory probationary period if not previously completed in a Federal position. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Education
There is no education requirement or substitution at the GS-15 grade level.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Project/Program Management: Ability to develop and collect critical data for high-level projects such as congressional briefings, preparing presentations for agency executives, and validating the accuracy and validity of presentation material content; manages all projects related to publications within the organization. Planning and Evaluating: Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities. Strategic Thinking: Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy; examines policy issues and strategic planning with a long term perspective; determines objectives and set priorities; anticipates potential threats or opportunities. Administration and Management: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Ability to communicate orally with people from diverse backgrounds. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13086706 Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.