Summary
This position is located in the Bureau of Consular Affairs, Deputy Assistant Secretary for Passport Services, El Paso Passport Agency. This position serves as a Program Manager, with a working title of Director and contributes toward the directorate's policy guidance efforts by leading the Passport Agency. TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/
Duties
Participates in nationwide strategic planning for the management of the passport function
Analyzes prevailing political, social, and economic conditions that could impact changes and analyzes trends in efforts to obtain passports through fraud or deceit in order to develop Passport Services Directorate policies
Participates in the development, justification, and defense of overall annual budget for the Directorate; identifies and justifies changes needed in levels of resources and develops contingency plans should added resources be unavailable
Develops policies to assure the uniform application of passport laws and regulations to assure efficient and responsive service to the public; manages and directs all aspects of the activities of the Passport Agency to which assigned
Directs the anti-fraud program within the region; provides detailed instruction to new staff members on the techniques and art of document fraud protection, and provides update training to all on new techniques and forms of evidence
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
The evaluation process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants will be assigned a score between 70 and 100. A resume review by subject matter experts will be conducted for the top qualified candidates based on the combined total score. Resumes longer than two pages will be deemed ineligible and will not be considered further. Responses to questions that are not fully supported by your resume may result in a rating adjustment. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Supervisory: Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking, Human Capital Management.] Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment Supervisory will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further consideration. The assessment is a measure of the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: Ability to lead and direct others Ability to make decisions Knowledge policies and procedures that relate to the examination and adjudication of citizenship Knowledge of national and/or international security programs Resume review: Subject matter experts (SMEs) will review your resume to determine your qualifications for this position based on the required specialized experience. Your resume should demonstrate how you meet all aspects of the specialized experience statement. SMEs will not review additional information beyond your resume (e.g., links embedded in your resume will not be opened.). If meeting basic qualifications through education only or a combination of education and experience, applicants will not be referred to the SME panel but will be reviewed by the HR Specialist for referral. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application may result in your removal from consideration. You may preview questions for this vacancy.