Summary
This position is located in Bureau of Consular Affairs (CA), Passport Services (PPT), Management Analysis and Coordination (MAC), Management and Process Analysis Division (MP). Serves as a senior program analyst and subject matter expert in data analytics to recommend and/or develop data-driven solutions that address the bureau's program and business challenges.
Duties
Conducts complex data analysis to evaluate program effectiveness, inform policy decision, and assess the impact of legislation or regulations.
Oversees contract and project performance by monitoring progress, evaluating contractor achievement of goals, and assessing risk to ensure effective operations and compliance with regulations.
Provides technical guidance on data analysis and automation opportunities to enhance program efficiency, including evaluating processes and recommending improvements.
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
The evaluation process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants will be assigned a score between 70 and 100. A resume review will be conducted for minimum qualification requirements, as described in the “Qualifications” section of this announcement, of the top qualified candidates based on combined total score. Resumes longer than two pages will be deemed ineligible and will not be considered further. Responses to questions that are not fully supported by your resume may result in a rating adjustment. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management. Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment (i.e.,Non-supervisory) will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further consideration. The assessment is used to measure the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: Ability to use a wide range of qualitative and/or quantitative methods to analyze. Knowledge of automated systems. Knowledge of administrative laws, policies and regulations. Ability to liaise with others. Knowledge of integrating data from various sources. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application may result in your removal from consideration. You may preview questions for this vacancy.