Summary
Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a GS-0201-14 Lead HR Specialist (Employee Benefits) you will lead a team, provide expert guidance on federal benefits, oversee retirement and insurance programs, manage HR projects, and resolve complex benefits and policy issues.
Duties
Serves as Team Lead and subject matter expert on federal employee benefits, providing authoritative guidance on complex and sensitive HR issues. Leads, coaches, and assigns work to a team; monitors performance, ensures workload balance, and facilitates training and development. Oversees benefits programs including health and life insurance, retirement, and workers' compensation, ensuring compliance with laws and regulations. Provides retirement and separation counseling expertise, resolving complex eligibility, annuity, and benefits issues for employees and agencies. Manages and leads HR projects, including planning, execution, resource coordination, and evaluation of deliverables and outcomes. Conducts quality assurance reviews, audits, and data analysis to improve program effectiveness and ensure accurate benefits administration. Engages in business development, stakeholder consultation, and interagency coordination to expand HR services and improve program delivery.
Requirements
Must be a U.S. Citizen or National Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Candidates will not be hired based on their race, sex, color, religion, or national origin Complete the initial online assessment and USAHire Assessment You will be required to report to an OPM assigned office This position is not eligible for inclusion in a bargaining unit
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 80 or higher on the assessments); and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.