Summary
This position is located within the Salt Lake City Health Care System, Office of the Associate Director for Resources. The incumbent reports directly to the Associate Director for Resources and serves as the Health System Specialist responsible for coordinating the planning, implementation, integration, deployment, and long-term sustainment of Electronic Health Record Modernization (EHRM) and other major healthcare system modernization initiatives affecting the Salt Lake City Health Care System.
Duties
DUTIES Serves as the principal program manager and senior advisor for planning, coordinating, implementing, and sustaining complex healthcare system modernization initiatives that support the strategic goals and operational priorities of the Salt Lake City Health Care System. Leads multiphase modernization efforts involving Electronic Health Record Modernization (EHRM), clinical communication and collaboration technologies, Conducts comprehensive administrative and operational analyses to evaluate existing programs, workflows, business processes, and organizational readiness for modernization initiatives. Identifies operational gaps, workflow inefficiencies, implementation risks, and resource requirements Plans, coordinates, and monitors modernization projects from concept development through implementation and long-term sustainment by establishing project objectives, milestones, timelines, priorities, and performance metrics. Evaluates project progress, analyzes emerging issues, develops corrective action strategies, and recommends program adjustments to ensure modernization initiatives remain aligned with organizational priorities, regulatory requirements, available resources, and evolving healthcare delivery needs. Provides authoritative consultation and technical guidance to executive leadership, service chiefs, program managers, and multidisciplinary stakeholders. Facilitates governance activities, strategic planning sessions, executive briefings, and multidisciplinary workgroups to build consensus, resolve complex operational issues, support informed decision-making, and advance healthcare system modernization objectives. Coordinates with clinical, administrative, informatics, technical, engineering, contracting, fiscal, supply chain, and other internal and external stakeholders. Develops executive reports, strategic recommendations, and performance analyses that support organizational planning, continuous process improvement, and achievement of modernization goals. Develops executive reports, dashboards, performance measures, and analytical summaries to evaluate modernization outcomes, monitor organizational performance, assess operational effectiveness, and support executive decision-making. Performs other related duties as assigned. Work Schedule: Monday - Friday 7:30am - 4:00pm Telework: Ad-hoc. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD148720 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is primarily sedentary and is performed in an office environment. Assignments involve extended periods of sitting while using a computer, reviewing documents, conducting administrative analyses, preparing reports and presentations, and participating in meetings. Some walking, standing, bending, or carrying of light items such as files, reports, or laptop computers may be required. Occasional travel within the healthcare system or to other VA facilities may be required to support meetings, implementation activities, site visits, training, or healthcare system modernization initiatives. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reasoning Self-Management Stress Tolerance Teamwork USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.