Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Program Integrity, Center for Program Integrity (CPI), Division of Stakeholder Engagement & Outreach (DSEO). As a Health Insurance Specialist, GS-0107-13, you will perform assignments associated with education, outreach, and customer service aimed at private health insurance consumers, beneficiary/provider and interest groups, and other stakeholders.
Duties
Provides consultative and advisory services to management in matters pertaining to areas of responsibility and identifies and resolves or refers significant or precedent-setting issues and problems to management.
Evaluates and analyzes the impact of new or revised changes to legislation before Congress pertaining to any CMS program by sharing feedback from providers, stakeholders, consumers, and beneficiaries.
Develops project plans to ensure logistics are handled efficiently, identifying potential bottlenecks and resolving issues within the scope of authority.
Acts as an Agency representative and contribute to discussions and planning sessions on program policy development. Interacts with and presents to a variety of audiences to further the Agency’s external affairs program and messaging campaigns.
Coordinates and prepares responses to Office of the Inspector General and Government Accountability Office actions; monitor progress of associated corrective action plans.
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the results of the online assessments required for this position. A Subject Matter Expert may assist in the resume review process to help determine whether you meet the minimum job qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management Stress Tolerance Teamwork In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.