Summary
The incumbent will be responsible for performing a variety of billing and collection duties, and providing customer service to internal and external customers.
Duties
Performs computations, calculate billings, and analyze billing documents for accuracy. Computes and enter data adjustments to employee Federal, State, Local, and Social Security Taxes based on billing, end of tax year, and employee repayment of debt. Calculates, prepare, validate, and transmit reports of billing and collection activity to clients and prepare and transmit bill transfer packages for employees who separate or retire. Performs initial basic research to aid analysis of transactions to determine cause of erroneous billing.
Requirements
U.S. Citizenship is required. Suitable for Federal employment, determined by background investigation. Must obtain and maintain a favorable background investigation through Continuous Vetting throughout the duration of employment. All employees are required to be enrolled in Continuous Vetting, which authorizes government agencies to receive notifications of criminal activity and financial monitoring on individuals who hold low risk, public trust, or national security positions. Direct Deposit of pay is required. Selective Service registration required for male applicants, unless exempt. Status candidates must meet time-in-grade (see Qualifications). Must meet all conditions of employment listed under Stipulations of Employment below.
Education
If qualifying based on education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. Note: PDF Portfolio documents will not be processed or accepted as they appear as a one-page document. Only education from institutions which are accredited or pre-accredited/candidate for accreditation may be used to meet education requirements. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
How you will be evaluated
You will be evaluated based on how well you meet the qualifications and competencies listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the minimum qualification questionnaire, and the result of the USA Hire Competency Based Assessment(s) required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Arithmetic/Mathematical Reasoning Customer Service Flexibility Integrity/Honesty Interpersonal Skills Legal, Government, & Jurisprudence Oral Communication Problem Solving Reasoning Self-Management Teamwork Technical Competency - Billing and Collections Processing In order to be considered for this position, you must complete all required steps in the process. In addition to the application and minimum qualification questionnaire, this position requires an online USA Hire Competency Based Assessment. The online assessment measures critical general competencies required to perform the job. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision . You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a RA for Online Assessments, here. Due Weight Consideration is a review process used to provide consideration to performance appraisals and awards submitted with each application on a used merit promotion certificate and factoring the results into the merit promotion selection process. Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level. It is your responsibility to obtain and upload your performance appraisal/evaluation and/or list of awards prior to the closing of the vacancy announcement.