Summary
Serves as a NAS Area Specialist for the Service Operations Center (SOC).
Duties
Performs a variety of functions using technical expertise and knowledge of complex systems, emerging technology, systems interrelationships, and management of the NAS that directly relate to NAS operation. Provides complete services and support to air traffic customers and other NAS users over a large geographic area with a focus on the availability and reliability of the facilities, services, and equipment. Collaborate with multiple customers to shutdown and restore facilities, services, and equipment to minimize disruption of services to the flying public. Initiates action for the timely repair and/or restoration of facilities, services and equipment, taking into account the availability of back-up systems, possible reconfiguration to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operations of the NAS. Ensure all NAS events are logged appropriately in Maintenance Management System (MMS) and/or Event Manager. Responsibilities include planning, directing, coordinating, and monitoring maintenance activities associated with the management of the NAS with a high degree of independence from supervisor. May be assigned other duties in support of the NAS.
Requirements
We are not accepting applications from noncitizens.
How you will be evaluated
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.