Summary
The Airway Transportation Systems Specialist (ATSS) serves as an Operations Control Center (OCC) Specialist within the Technical Operations Service Unit, NAS Security & Enterprise Operations (NASEO) Directorate, National Operations Group (NOG). The position is located at an OCC and is responsible for coordinating maintenance and operational activities with other FAA personnel and local, state, other Federal and private sector agencies to ensure continued system operations.
Duties
The ATSS is considered a technical expert within the Operations Control Center for the assigned system or specialty area. The work of this position directly supports the objectives of the National Operations Group and the safe and continual operation of the NAS, air traffic operations and FAA programs. The ATSS serves as a principal technical specialist and may perform duties as a project manager or team leader. The Specialist Is recognized for a high level of technical expertise on legacy and newly developed systems within large facility or multiple facilities over a large geographic area. The Specialist performs work of broad scope and complexity. Provides technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. The position performs the following work tasks/assignments: Develops workable solutions for use in resolving unanticipated situations adversely affecting heavily utilized or operationally critical components of the NAS. Takes decisive action to resolve major problems and assure the continuous availability and total reliability of NAS services. Work requires maintaining technical expertise on complex systems and/or emerging technology systems interrelationships and management of the NAS. Resolves restoration problems with minimal impact to the NAS. Ensures that all events are logged appropriately. Responsible for issuing and canceling applicable NOTAMS. Coordinate with multiple air traffic entities to shutdown and restore facilities, systems and services to prevent activities from disrupting air traffic operations. Applies comprehensive technical knowledge to maintain and protect the integrity and safety of all components and systems for NAS service delivery. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues. Management states assignments in terms of priorities, overall objectives, and boundaries. Completed assignments are considered technically authoritative and are reviewed only for general compliance with organizational objectives. Resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions. Provides guidance to other Specialist regarding difficult technical or operational issues. Interprets and adapts technical manuals, manufacturers' instructions, FAA policies and procedures, and other publications. Work is reviewed for compliance with established policies and sound technical and programmatic judgment. The Control Center Team maintains a global 24/7 situational awareness of the NAS infrastructure and services; therefore, to meet operational requirements, the employee will be required to work or must be available to work a 24/7 rotating shift.
Requirements
We are not accepting applications from noncitizens.
Education
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
How you will be evaluated
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.