Summary
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
Duties
You will advise travelers on entitlements and responsibilities.
You will identify customer passport requirements or security clearances to process travel documents.
You will identify discrepancies in reconciling billing statements to resolve carrier issues.
Education
In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience: GS-5: Successful completion of at least four full academic years of education above high school. OR A combination of experience and education as described above that equates to one year of experience. GS-4: Successful completion of at least two full academic years of education above high school. OR A combination of experience and education as described above that equates to one year of experience. A transcript must be submitted with your application if qualifying using education.
How you will be evaluated
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation. If selected, you may be required to provide additional supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All qualification requirements must be met before being considered for any vacancies.