Summary
This position is located in Minnesota Passport Agency, Directorate of Passport Services, Bureau of Consular Affairs, Department of State. This position serves as a Supervisory Program Manager, with a working title of Assistant Director. The incumbent contributes toward the directorate's policy guidance efforts by assisting the agency's Director to lead the Passport Agency. TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/
Duties
Actively participating in nationwide strategic planning for the management of the passport function.
Analyzing the prevailing political, social, and economic conditions that could impact changes and analyzing trends in efforts to obtain passports through fraud or deceit in order to develop Passport Services Directorate policies.
Participating in the development, justification, and defense of overall annual budget for the Directorate. Identifying and justifying changes needed in levels of resources and developing contingency plans should added resources not be forthcoming.
Serves as Acting Director as required and works collaboratively with Headquarters Office Directors to ensure policies and procedures are implemented in a timely and consistent manner.
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
The evaluation process consists of the ApplyGov Competency Based Assessments for which applicants will be assigned a score between 70 and 100. A resume review by subject matter experts will be conducted for the top qualified candidates based on total score. Resumes longer than two pages will be deemed ineligible and will not be considered further. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Supervisory: Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking, Human Capital Management Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment (i.e., Supervisory) will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further consideration. The assessment is used to measure the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: Ability to make decisions. Ability to communicate effectively orally and in writing. Knowledge of workforce planning and analysis. Ability to build and maintain strong and collaborative teams working toward the same goal. Ability to supervise. Ability to solve problems in a fast-paced and ever-changing workplace environment, including approaching problems in non-traditional ways. Skill in creating a positive work environment. Talking to others to convey information effectively. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application may result in your removal from consideration. You may preview questions for this vacancy.