Summary
As a formal supervisor of the Member Services (MS) Pharmacy Services (PS) Clinical Pharmacy Resource (CPR) Program, the Pharmacy Supervisor takes and resolves questions/problems dealing with co-pay, drug information and administrative prescription issues.
Duties
Major duties include the following: Provide administrative and professional pharmacy services for the national scope program of Pharmacy Services, Clinical Pharmacy Resource. Network with the National, VISN and local pharmacy leadership as needed as a representative of Member Services (MS) nationwide in First Party Pharmacy issues, and in the pharmacy component of Disaster Support projects. Communicate through conference calls, discussion groups, email correspondences and telephone conversations. Attend scheduled conferences with national CPAC, pharmacy leadership and other meetings representing the leadership of Member Services. Assist during times of national emergency with the coordination of pharmacy services and pharmacy call decision trees for Veterans in impacted areas will be established. Responsible to MS Pharmacy Programs for optimizing pharmacy response to patient questions/problems regarding drug-related matters to include pharmacy billing as well as assistance in coordinating the proper distribution of RXs in disaster impacted regions. Actively participate in defining strategic goals, assisting in measurements of those goals and contributing to MS Pharmacy success. Responsible for the supervision, competency assessment, and performance of staff. Provides consultative information and serves as the subject matter expert when required for Pharmacy Customer Care (PCC). This includes assisting with the development of policy and procedures, training material and support of the Pharmacy Clinical Quality Management System. Work Schedule: Full-time, Monday-Friday, 8 hour shift from 7:00am to 5:00pm (CT) Compressed/Flexible: Not Available Telework: Available on a Ad-hoc basis Travel: Occasional Travel Virtual: Not a virtual position Position Description/PD#: Pharmacy Supervisor, FS #70239A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
Requirements
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree programs; today the sole degree is Doctor of Pharmacy)Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEF iBT). Licensure: Hold a full, current, and unrestricted license to practice pharmacy in a State, Territory, or Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (*only applicable to current VHA employees who are in this occupation).
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.