Summary
The Office of the Inspector General is one of the best places to work in the Department of Justice and is one of the premier inspector general offices in federal government. We are seeking a highly-motivated professional employee with experience in providing superior customer service in support of our mission to promote integrity, efficiency, and accountability within the Department of Justice.
Duties
This position is located in the Investigations Division, Hotline Operations Branch. If you are selected as the Supervisory Investigative Specialist (Director of Hotline Operations), your responsibilities would include the following: Directs the operation of the OIG Hotline Program. Provides program management oversight and serves as the technical and policy subject matter expert in the area of investigative complaint programs. Supervises the complaint intake group and directs the handling of complaints involving allegations of waste, fraud, abuse, and mismanagement within DOJ programs and operations. Coordinates the drafting of responses to controlled correspondence from Congress, Federal, and state government officials, and other public officials directed to DOJ, the OIG, or the Investigations Division. Represents the DOJ/OIG in briefings or meetings, and provides updates related to Hotline operations verbally and in writing. Utilizes automated tracking systems for reviewing and analyzing non-jurisdictional complaints. Conducts inquiries and analyses into allegations considered highly sensitive or extremely complex. Recommends follow-up steps to ensure the matters are being handled appropriately and recommend additional steps to senior staff. Processes investigative reports for dissemination to the DOJ components, implements changes to this program as needed, and communicates changes impacting headquarters and Division field locations accordingly. Works closely with the Office of Data Analytics to ensure Investigations Division data analysis is being interpreted correctly.
Education
There are no positive education requirements for this position.
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position and a review of your application by a panel of subject matter experts. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Ability to supervise a group of employees performing work at the GS-14 and below who plan, organize, and conduct extremely complex data that is very sensitive in nature. Ability to communication effectively in writing. Ability to communicate effectively orally. Knowledge of U.S. laws, regulations, and policies applicable to the organization's law enforcement, inspection, or compliance mission. USAHire Assessment: Applicants will be required to complete a USAHire Assessment. This assessment is online and measures competencies required to perform in the position. You will not be considered for the position if you score below the cut score of 70 or fail to complete the USAHire assessment. Additional information can be found under "How to Apply". Subject Matter Expert (SME) Resume Review: In order to be considered for this position, you must complete all required steps in the process. A subject matter expert, or SME, is a person with bona fide expert knowledge about what it takes to successfully perform in a particular job. The SME(s) will measure potential applicants for the critical competencies. Your resume will be reviewed to determine your technical qualifications, as well as any required certification(s) applicable to the position. Applicants found to meet the requirements will be eligible to move forward for additional hiring consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13072335 If you are found to be among the top candidates, you will be referred to the selecting official for further employment consideration.