Summary
This position is located in the Bureau of Human Resources, Office of Talent Services, Client Services Division, Classification Branch (HR/TS/CLI/C). HR Classification serves as an initial point-of-contact for Department of State employees and processes routine, complex, and sensitive position classification/management issues/requests, and other administrative procedures.
Duties
Directs and oversees a classification program supporting a diverse portfolio of General Schedule Civil Service positions, ensuring consistency, accuracy, and compliance with OPM standards, classification principles, and Department of State policy.
Supervises and mentors a team of classification professionals, assigning and reviewing work, resolving complex classification issues, setting priorities, and evaluating performance.
Identifies the most acceptable solutions and recommendations to complex issues. Assesses the impact of proposed/new classification standards and OPM classification appeal decisions on the overall classification program.
Serves as the primary liaison with non-delegated bureaus and offices on matters related to the operational classification program. Represents the Client Services Division Chief in various meetings within the Department.
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
The evaluation process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants will be assigned a score between 70 and 100. A resume review will be conducted for minimum qualification requirements, as described in the “Qualifications” section of this announcement, of the top qualified candidates based on combined total score. Resumes longer than two pages will be deemed ineligible and will not be considered further. Responses to questions that are not fully supported by your resume may result in a rating adjustment. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Supervisory: Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking, Human Capital Management.] Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment (i.e., Supervisory) will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further consideration. The assessment is used to measure the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: Knowledge of Federal classification laws, regulations, and guidance. Skill in directing and executing multiple classification, position and organizational management projects, phases and stages of work simultaneously, while ensuring continued operational support of client services. Skill in, and ability to, provide authoritative technical expertise and consultative support to officials at all levels on classification and position management matters. Ability to communicate effectively and efficiently, both orally and in writing. Ability to lead and manage staff. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application may result in your removal from consideration. You may preview questions for this vacancy.