Summary
You will serve as a Supervisory HR Specialist with the Office of Human Capital, Operations Division, Quality Assurance and Processing Branch. Duty location will be based on selectee's current DOI duty location. Salary Range information (Per Annum): GS-14: $125,776 to $163,514 (The salary listed in the announcement is at the Rest of U.S. Locality). The geographical locality pay will be determined at the time of selection.
Duties
Some of the major duties you will perform include but are not limited to the following: As the Chief of the Quality Assurance Team, the incumbent leads, manages, and oversees a comprehensive enterprise-wide quality assurance program that evaluates the accuracy, consistency, and regulatory compliance of human capital operations. The position provides strategic direction and operational oversight for quality assurance activities across multiple HR functional areas, ensuring personnel actions and workforce data undergo systematic assessment aligned with organizational priorities and federal requirements. The incumbent develops and implements standardized QA methodologies, internal controls, and review protocols that strengthen audit readiness and promote uniformity in HR processing practices. The Chief assesses quality trends, analyzes error patterns, identifies systemic issues, and designs corrective strategies to improve data integrity and operational reliability throughout the enterprise. The position collaborates closely with HR processing units and leadership to ensure QA findings translate into actionable improvements, monitors the implementation of corrective actions, and advances continuous improvement initiatives through structured feedback loops. Additionally, the Chief exercises full supervisory authority over subordinate supervisors and staff, establishing performance expectations, evaluating work, providing coaching and technical guidance, and ensuring the efficient use of organizational resources to meet mission goals. The incumbent performs additional related duties to support Department-wide HR quality excellence.
Requirements
Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. This is a supervisory position that may require completion of a supervisory probationary period.
Education
This position does not allow substituting education for experience.
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment, if required. All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.