Summary
This position is located within the Geriatric and Extended Care Service Line (GEC SL) at VA Pittsburgh Healthcare System and reports to the Associate Chief of Staff of the GEC SL. The incumbent is responsible for a wide range of administrative functions related to the GEC service line, encompassing all aspects of planning and executing the daily administrative operations.
Duties
Major duties include but are not limited to the following: Serves as VAPHS primary point of contact for the State Veterans Home Per Diem Program, functions as a Contracting Officer Representative, and acts as a liaison with state home personnel for sharing agreement services and per diem regulations. Independently evaluates GEC operations to assess efficiency and effectiveness of administrative methods, workflow, personnel utilization, communication, planning, training, space and equipment management, reporting findings to the ACOS while managing resource, HR, information, communication, and quality-improvement functions. Maintains, distributes, and analyzes monthly data and graphs pertaining to admissions, ASIH, discharges, send-outs, throughput, average daily census, and average length of stay for the individual nursing units and for the CLC in aggregate. Gathers and analyzes information for budgetary needs, overseeing all phases of budgeting within GEC service line and VISN wide programs. To include distributions of expenditures associated with staffing, education, travel and overtime. Responsible for the development of long-range, short-range and strategic planning, as it relates to budgetary planning, and assisting in the formulation and execution of annual budget of salaries, travel, supplies, equipment and general operating expenses. Responsible for all acquisition and contractual processes within GEC service line. Completing quality control components of all GEC contracts and making sure contractors are timely with documentation and services. Serves as timekeeper, timecard processing, time and leave approval, secondary approval for overtime and compensatory time. Provides formal planning direction for the GEC by identifying issues, recommending courses of action, coordinating with other VAMCs and community resources, and developing business plans that enhance service-line efficiency while ensuring staff obtain necessary training for successful implementation. Reviews and validates State Home admission applications, loads required documents for monthly VISN audits, completes corrective actions, and uploads State Home data to the national database used for quarterly medical center audits. Maintains GEC Service Line organization charts in Excel and Visio, and coordinates recruitment, orientation, and retention of clinical and nonclinical staff-including fee-basis, temporary, and permanent hires-to ensure effective staffing levels for GEC, VISN, and VACO programs. Conducts and coordinates performance management for GEC SL staff, developing performance standards that emphasize patient satisfaction and high-quality care while maximizing employee productivity. Fosters a collaborative Labor-Management environment by educating staff on bargaining unit rights, managing grievance processes, drafting responses to Unfair Labor Practice charges, and serving as the primary liaison with AFGE to negotiate and support effective labor relations, including drafting notices of change and engaging in required bargaining for the ACOS. Participates in process-improvement committees, represents GEC on the ICD-10 Committee to support implementation, and serves as the GEC SL representative at monthly Business Managers meetings to ensure consistent application of policies and identify needed process improvements. Researches and revises policies, updates SOPs, assists with DERP development and maintenance, serves as Records Liaison Officer to ensure compliance, and gathers complex data from multiple sources to support process improvement and policy and business proposal development. Implements and monitors the GEC patient satisfaction program, resolves Veteran concerns, and tracks productivity across clinical service lines (CLC, HBPC, ADHC, HiH, ODCC), developing provider progress report cards and monitoring performance outcomes. Approves supply, education, and travel orders; authorizes funds for invoices tied to major GEC contracts (MOD, GetWellNetwork, CWT, Appointment Plus, HBPC, State Veteran Home, VISN/VACO GEC programs); and verifies equipment inventories, manages turn-ins, and leads or participates in board-of-survey actions. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration and the difficulty of the work and the capability of the employees. Performs other duties as assigned. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Not Authorized Telework: This position is not eligible for telework. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Administrative Specialist/PD01872NR Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. This position requires the application, assessment, and questionnaire to be fully completed. The assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.