Summary
This position is located in the Bureau of Western Hemisphere Affairs, Assistant Secretary's Office (WHA/A/S). The incumbent provides strategic guidance, programmatic planning, policy and operational advice to the Assistant Secretary (A/S) and/or Principal Deputy Assistant Secretary (PDAS) and is additionally responsible for coordinating the day-to-day activities of the Front Office support staff.
Duties
Oversees Front Office operations and tracks Assistant Secretary/PDAS engagements and data collection.
Oversees processes and procedures for personnel, travel, general services, training, onboarding, and scheduling for the A/S and PDAS.
Serves as a strategic advisor and key point of contact for the Assistant Secretary and/or PDAS on engagements with Department leadership and foreign officials.
Ensures timely flow of information and communication between A/S, PDAS, and Department leadership through Under Secretary level.
Performs special projects and tasks, as directed by the A/S and/or PDAS.
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
The evaluation process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants will be assigned a score between 70 and 100. A resume review will be conducted for minimum qualification requirements, as described in the “Qualifications” section of this announcement, of the top qualified candidates based on combined total score. Resumes longer than two pages will be deemed ineligible and will not be considered further. Responses to questions that are not fully supported by your resume may result in a rating adjustment. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management. Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment Non-supervisory will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further consideration. The assessment is used to measure the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: Knowledge of administrative concepts, principles, and practices. Ability to plan, initiate, organize, and coordinate activities within and outside the organization. Ability to efficiently manage own and office workload. Ability to establish and maintain liaison with officials throughout the foreign affairs community. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application may result in your removal from consideration. You may preview questions for this vacancy.