Summary
The Rehabilitation Counselor- TW Coordinator is assigned to VHA Vocational Rehabilitation Services (VHA VR) within the Syracuse VA Medical Center and is under the clinical and administrative supervision of the Vocational Rehabilitation Service Team Leader.
Duties
Major duties include, but are not limited to: Addresses the complexities of psychosocial rehabilitation factors and timely and high-quality outcomes consistent with statutes, regulations, and policies. Resolves issues associated with specific projects involving best practices and provides leadership and direction on project implementation. Coordinates workforce development (vocational, education, and placement of Veterans) services and/or customer service to successfully operate a rehabilitation program. Uses sound judgment and decision-making while initiating and leading interdisciplinary groups of staff to improve customer service while delivering Veteran-focused and outcome-oriented care. Provides input and guidance on program evaluations, strategic plans, and policy considerations to the Team Leader as appropriate for all interested VA entities and accrediting bodies. Monitors progress towards accomplishment of program goals and examines the benefits of process improvements. Provides consultation, coordination, oversight, support, and feedback to staff of their designated program area and student interns on work assignments, time and caseload management, and employment outcomes. Uses effective counseling skills to promote self-awareness, adjustment to disability, enhanced job retention and successful integration to the community and independent living. Maintains an awareness and state-of-the-art knowledge of applicable accreditation bodies and standards to ensure long-term compliance. Prepares data and maintains records of work accomplishments and administration information, as required, and coordinates the preparation, presentation, and communication of work-related information to the supervisor. Work Schedule: 8:00AM - 4:30PM, Monday - Friday Compressed/Flexible: Not Authorized. Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 21O04-O Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not Authorized.
Requirements
You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. Drivers License: must possess a current, valid, and unrestricted drivers license in order to operate a government owned vehicle. Driver's License abstract. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.