Summary
The Registered Nurse - Traveling Veteran Coordinator is responsible for all elements of the nursing process when providing and/or supervising patient care. Assumes responsibility for the coordination of care for traveling Veterans either vested in another Veterans Affairs (VA) facility and traveling to the local catchment area, or traveling outside of the local catchment area, focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
Duties
Major Duties: Executes a streamlined approach to receiving, triaging, and directing timely, coordinated care. Serves Veterans requiring complex care coordination or specialized case management services. Acts as the primary point of contact for Veterans, families, and caregivers. Communicates and collaborates with the healthcare team to lead care coordination and case management efforts. Performs TVC program functions, including: Consult management Care management Coordination of benefits Serves as a liaison between VA facilities on behalf of the Veteran. Manages the Veteran's care throughout the continuum of services. Supports the medical center's mission to improve timely access to care. Aligns high-quality patient care with key performance indicators and business practice standards. Works collaboratively as a member of the interdisciplinary team. Prioritizes Veteran-centered care in all work activities. Demonstrates strong customer service principles in all interactions. Demonstrates fundamental experience in care coordination and case management. Integrates theoretical concepts, basic critical thinking skills, and technically skilled nursing practice. Demonstrates proficient nursing practice, decision-making, deliberate planning, and critical thinking. Provides informal constructive feedback to peers for professional improvement. Fosters a safe and supportive environment for healthcare professional development. Contributes a professional nursing perspective during interdisciplinary team discussions. Partners with others to implement change and achieve optimal outcomes. Supports colleagues through knowledge sharing to promote safe, quality nursing care. Shares educational findings, experiences, and best practices with peers. Questions clinical practices to promote evidence-based care. Participates in activities that sustain an evidence-based practice culture. Demonstrates expert nursing practice, decision-making, deliberate planning, and critical thinking. Provides informal constructive feedback to peers for improvement. Supports colleagues and nurses through knowledge sharing to ensure safe, quality care. Fosters a safe and supportive environment for professional growth and development. Contributes professional nursing expertise during interdisciplinary team discussions. Partners with others to drive change and achieve optimal outcomes. Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations. Has responsibility for documented outcomes at the program or service level. Demonstrates impact through broad and complex program or service-level outcomes at any organizational level within the facility. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday, 7:30am - 4:00pm Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.
Education
The Associate Degree Nursing (ADN), Bachelor of Science degree in Nursing (BSN), or Master of Science degree in Nursing (MSN) must be fully accredited by the Accreditation Commission for Education in Nursing (ACEN) or the Commission On Collegiate Nursing Education (CCNE). Verification of accreditation may be obtained from http://www.acenursing.us/accreditedprograms/programsearch.htm or https://directory.ccnecommunity.org/reports/accprog.asp If your school has changed names, or is no longer in existence, you must provide this information in your application. If your school was accredited by ACEN or CCNE at the time of graduation, but is no longer listed on the websites, you must provide documentation of accreditation with your application packet. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy. Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.