Summary
This Program Manager position is located in the bureau of Consular Affairs, Passport Service. Atlanta passport Agency (CA/PPT/AT); responsible for the overall planning, direction, management, and evaluation of passport programs and operations.
Duties
Serves as Agency/Center Director and fourth-level supervisor over adjudication staff, performing full supervisory duties including work planning, priority-setting, performance evaluation, hiring recommendations, and training needs identification.
Conducts public relations with the media, travel industry, and citizen groups on travel identification policies, international travel standards, and national security-related airline and border processing requirements.
Develops strategic priorities, internal policies, and operational guidance; supports development of passport regulations and legislative initiatives; interprets laws and regulations governing nationality and passport eligibility.
Develops, justifies, and defends annual budget requests for the assigned passport agency/center, and reprograms funds as necessary to meet operational needs.
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
The evaluation process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants will be assigned a score between 70 and 100. A resume review will be conducted for minimum qualification requirements, as described in the “Qualifications” section of this announcement, of the top qualified candidates based on combined total score. Resumes longer than two pages will be deemed ineligible and will not be considered further. Responses to questions that are not fully supported by your resume may result in a rating adjustment. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Supervisory: Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking, Human Capital Management. Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment (i.e., Supervisory) will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further consideration. The assessment is used to measure the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: Ability to apply knowledge of administrative laws, policies, regulations, and precedents. Ability to represent your agency in interagency policy coordination. Ability to identify inconsistencies in information/applications. Skill in preparing, justifying and/or administering a budget. Ability to synthesize information to make decisions. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application may result in your removal from consideration. You may preview questions for this vacancy.