Summary
The Operations Support Specialist provides direct support to United States Probation Officers and is accompanied with a complete benefits package.
Duties
REPRESENTATIVE DUTIES: Assist and directly support investigation and supervision officers. Answer telephones, perform reception duties and provide other clerical support. Assist in performing investigations of all types for the office and other districts. Research, retrieve and verify addresses and criminal history; obtain collateral requests,education, and employment history; collect credit reports, treatment, and social history information. Receive and transfer files with other districts. Enter/update data, upload documents, open/close cases into computerized records including the Probation Automated Case Tracking Systems (PACTS). Research information from case records and enter in the system as appropriate. Review forms completed by officers and officer assistants and request corrections as needed. Retrieve information from databases and generate periodic reports. Assist in completing pretrial collateral investigations. Process incoming and outgoing correspondence. Participate in and contribute to training programs. Adhere to all human resources policies and the Code of Conduct for Judicial Employees. Perform other duties as assigned.
Requirements
Incumbents are required to undergo a federal background and financial investigation. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies, and collections.
Education
High school diploma or GED.
How you will be evaluated
Only the most qualified applicants will be contacted, tested and/or interviewed.