Summary
About the Position: This position provides comprehensive administrative and operational support, including budget execution, procurement, and personnel administration. Additionally, the incumbent delivers direct customer service by managing visitor facility reservations, answering public inquiries, and relaying critical information during emergency operations.
Duties
Financial and Budget Support: Assist in formulating annual budgets, track manhours and expenditures, and verify financial obligations using automated systems.
Customer Service and Visitor Operations: Greet visitors, manage the interpretive service reservation database, and deliver in-briefs covering accessibility, safety, and security.
Personnel Administration: Serve as the project timekeeper, monitor work schedules and leave usage, and maintain accurate records of personnel actions and performance appraisals.
Procurement and Purchasing: Administer purchases for equipment, supplies, and services using a Government Purchase Card.
Contract Administration: Process monthly invoices, resolve minor discrepancies for maintenance service contracts, and compile data to evaluate contract performance.
Emergency Communications: Relay critical operational and safety information from management to local officials and the public during emergency events.
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. You may claim Military Spouse preference. Military Spouse Preference (MSP) applicants will receive preference consideration and will be placed (if selected) at the highest grade for which they have applied and are determined best qualified, up to and including the full performance level. You may claim Priority Placement Program (PPP) preference. DoD Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.