Summary
The Instructional Design and Development Branch (IDDB) assists with identifying the source of the problem, recommends strategies for closing knowledge and performance gaps, and builds a full range of creative solutions ranging from infographics and job aids to microlearning and instructor-led courses.
Duties
This Instructional System Specialist position is located at Training and Development- Training Operations Division, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Provides advice and recommendations to management regarding the processes used to analyze, design, develop, implement, and evaluate both traditional and innovative education and training solutions. Creates performance improvement interventions to include interactive media and courseware using rapid development tools. Develops innovative interventions to solve performance problems using instructional processes and researches and develops new programs for distribution via web based, classroom, and other formats. Conducts analysis of training requests to verify identified training needs, recommends possible training solutions, and develops effective and innovative training interventions to performance problems. Collaborates with Subject Matter Experts (SMEs) on various training development projects where specific technical knowledge is necessary. Contacts are internal and external to TSA. Provide advice and guidance on the application of policies and procedures. Performs other duties as assigned. Please note: The major duties described above reflect the full performance level of this position. Typically, the lower pay band (H band) performs the same duties but will receive more guidance and training, and the project or work assignments may be less complex.
Requirements
You must possess U.S. Citizenship or be a U.S. National. You must have reached the minimum age (18) at the time of application. You must complete a favorable Background Investigation (BI). Selective Service registration is required. Must be able to obtain and maintain a Secret Clearance. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Education
Education requirements: Degree: that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas: Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material. Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness. Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments. Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training. Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software. For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree.
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories: Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies as determined by the job analysis. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies as determined by the job analysis. Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management Stress Tolerance Teamwork The USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. You may preview the questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13077242