Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Planning, Program Analysis, and Evaluation Directorate, Strategic Transformation Management Division in the following locations: Washington, District of Columbia Indianapolis, Indiana Minneapolis, Minnesota Salary reflects the Rest of U.S. scale and will be adjusted to meet the locality pay of the duty location upon selection.
Duties
Joining U.S. Customs and Border Protection's Office of Human Resources Management as a Human Resources Specialist (Information Systems) will allow you to lead mission-critical HR technology and business transformation initiatives that modernize how CBP delivers human capital services to its nationwide workforce. This position starts at a salary of $106,437.00 (GS-13, Step 1) to $138,370.00 (GS-13, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above. Major Duties: Providing strategic functional leadership and expert consultation for HR IT systems and modernization initiatives, analyzing complex HR business requirements, system capabilities, data, policies, and operational needs to establish standardized, integrated, and sustainable solutions aligned with organizational objectives. Leading HR process re-engineering and transformation efforts by evaluating current-state processes, identifying inefficiencies, redundancies, control gaps, and manual activities, and designing future-state processes to improve service delivery, standardization, automation, operational efficiency, and the employee and manager experience. Conducting comprehensive business and systems analysis and provide evidence-based decision support by elevating quantitative and qualitative information, identifying trends, gaps, risks, dependencies, and alternative solutions, and developing well-documented analyses, recommendations, decision papers, executive briefings, process models, requirements, and other products to support senior leadership decisions. Serving as a cross-functional liaison and expert advisor among HR program offices, business owners, product and technical teams, and other stakeholders; facilitating requirements and process discussions, negotiating competing priorities and requirements, building consensus, and resolves complex business and system issues. Establishing and promoting standardized business analysis, requirements, process documentation, and continuous improvement practices across HR IT initiatives, ensuring clear, accurate, comprehensive, and traceable documentation throughout the development lifecycle.
Requirements
You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies: Attention to Detail Customer Service Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Self-Management Stress Tolerance Decision Making Reading Comprehension Reasoning If you meet the minimum qualifications, we will use responses you provide on the application questionnaire and the result of the online assessments required for this position to place you in one of three categories based on your experience, education, and training: Highly Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPF's and appropriate QRFs as determined by the job analysis. Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis. Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. Other 10 point preference eligibles and veterans with 5 point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference. If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13083049