Telework eligibleFederal

Digital Operations Director

U.S. Agency for Global Media · Other Agencies and Independent Organizations

General Arts And Information

Salary
$169,279–$197,200/year
Grade
15
Work location
Telework eligible · Washington, District of Columbia
Schedule
Full-time
Posted
Oct 9, 2026
Apply by
Oct 23, 2026
Category
General Arts And Information

Apply on USAJOBS →

Source: USAJOBS. Applications happen on the original posting, not on this site.

Summary

This position is located U.S. Agency for Global Media (USAGM), Voice of America (VOA), serves as the Digital Operations Director for the and as the senior strategist for the digital evolution of VOA. The incumbent reports to the VOA Deputy Director and leads VOA's digital operations, audience growth, content innovation, and modernization across broadcast, digital, social, streaming, podcasts, and global distribution networks.

Duties

As a Digital Operations Director, you will be responsible for duties to include, but are not limited to: Oversee strategy and distribution models across global endpoints, including streaming platforms, web networks, smart TV applications, mobile feeds, and podcast networks. Drive sustained expansion of global audience growth, engagement, reach, and follower acquisition across social media and digital platforms within an international news environment. Establish responsible, ethical, and innovative AI practices for digital journalism, encompassing experimentation, quality control, metadata protocols, and the integration of emerging AI tools into newsroom content production. Perform the full range of supervisory duties: plan, schedule, and assign work; conduct annual performance appraisals on staff, identify training needs and opportunities for staff, carry out EEO policies and program activities.

Education

Education is not required for this grade level. It cannot be used for qualification purposes.

How you will be evaluated

Once your application package has been received, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position. Competencies: AI-Enabled Digital Journalism Leadership Digital Technologies Leadership Strategic Thinking Possession of competencies must be addressed in a resume and/or cover letter. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. You will be placed in one of three rating categories: Qualified Category-Applicants possessing experience that meets the minimum qualifications of the position, a numeric rating below 79. Well Qualified Category-Applicants possessing experience that exceeds the minimum qualifications of the position, a numeric rating of 80-89. Best Qualified Category-Applicants possessing experience that substantially exceeds the minimum qualifications of the position, a numeric rating of 90 and above. Application of Veterans' Preference: Category Rating does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles with a compensable service-connected disability of 10 percent or more will be placed at the top of the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). Preference eligibles who do not have a service-connected disability of 10 percent or more will be assigned to the appropriate quality category based upon the job-related assessment and will be listed ahead of non-preference eligibles within the appropriate quality category. Fair Chance Act: Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to [email protected], subject line: Fair Chance Act.

About this listing

U.S. Agency for Global Media has 3 open listings on the site: all telework eligible. This one is telework eligible, based in Washington, District of Columbia. See all U.S. Agency for Global Media listings, or read what fully remote and telework eligible mean.

Advertised pay is $169,279 to $197,200 a year. That covers GS-15 on the General Schedule, where pay also depends on step and locality; how GS pay works.

This announcement is open for 14 days, from Oct 9, 2026 to Oct 23, 2026. Among currently open General Arts and Information postings, the typical advertised window is about 15 days.

Who can apply: the public (U.S. citizens), plus federal employees eligible for career transition programs and veterans. The announcement's "This job is open to" section has the exact eligibility rules.

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