Summary
The DRT-PACS serves as a Radiology PACS/Imaging Systems Specialist with primary responsibility for maintaining image and report interoperability across multiple VA and non-VA sites.
Duties
VA Careers - Diagnostic Radiologic Technologist: https://youtube.com/embed/I-4ku5UMvWM Total Rewards of a Allied Health Professional The Diagnostic Radiologic Technologist/PACS provides technical support for PACS, VistA/CPRS, voice recognition, DICOM interfaces, imaging workstations, and related systems. Works closely with the PACS team, OI&T, Biomedical Engineering/HTM, vendors, technologists, radiologists, and other clinical services to maintain reliable imaging operations, troubleshoot system issues, support upgrades, and ensure timely transmission, display, archiving, and integration of diagnostic images and reports. Duties: Maintain reliable image and report interoperability among Durham, remote VA sites, HSA/VISN systems, and external facilities including electronic imaging/report transfer and CD burning/upload. Knowledge of radiology operations and digital imaging workflows. Knowledge of PACS, DICOM, VistA/CPRS, voice recognition, imaging interfaces, and basic networking/database concepts. Ability to troubleshoot complex hardware, software, connectivity, and image transmission issues. Ability to analyze data, develop reports, and support quality improvement and system performance initiatives. Ability to communicate technical information effectively to radiologists, technologists, clinicians, engineers, and administrative staff. Ability to manage multiple priorities independently and adapt to changing technical and operational requirements. Provide daily technical support for PACS, VistA/CPRS, RIS, voice recognition, DICOM interfaces, workstations, and related imaging applications. Monitor imaging interfaces and investigate/correct image transmission, display, dictation, and report integration failures. Coordinate with OI&T, HTM/Biomedical Engineering, vendors, CITC and other PACS team members to resolve technical issues. Support PACS/IT system implementations, upgrades, testing, maintenance, and contingency/downtime procedures. Manage radiology system access, user accounts, security requirements, and appropriate application permissions. Provide training and technical guidance to radiologists, technologists, clinicians, residents, and other users. Support VistA Radiology/CPRS functions, including procedures, codes, user access, and system changes. Develop and maintain quality control and performance improvement processes for imaging systems and digital image quality. Extract and analyze operational/workload data and prepare reports or ad hoc data sets as requested. Assist with assessment, integration, and procurement of imaging hardware and software. Maintain documentation and compliance with applicable VA, VHA, regulatory, accreditation, privacy, and security requirements. Customer Service: Provides seamless, professional, courteous, and solution-focused service to internal and external customers. Establishes effective working relationships with HTM/Biomedical Engineering, OI&T, technologists, radiologists, clinicians, administrative staff, vendors, and other VA and non-VA partners. Communicates clearly, responds promptly to problems, and maintains a collaborative approach, particularly during high-priority clinical or system-impacting events. Work Schedule: Monday - Friday 8:00am - 4:30pm, rotational call Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Virtual: This is not a virtual position.
Requirements
You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation/examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.