Summary
The Deputy Clerk (Bilingual) works in the divisions of the Superior Court of the District of Columbia and is responsible for providing administrative and clerical support in an office setting. This announcement will create a 6 month roster for Superior Court Deputy Clerk (Bilingual) vacancies. If you previously applied for a Deputy Clerk (Bilingual) posting, you must reapply for consideration.
Duties
The Deputy Clerk (Bilingual) will be expected to perform the following duties in a timely and competent manner: exercise sound judgment; work independently and cooperatively; and communicate clearly and courteously. Greets customers, provides basic information, and shares relevant resources. Responds to inquiries regarding procedural information about cases, proper completion of court forms, and court rules, procedures, and processes. Provides Spanish language interpretations and translations (orally and written) for respondents, litigants or public. Answers incoming phone calls and responds to chat line, video, and email inquiries as assigned and where appropriate. Monitors cases from initiation to final disposition in accordance with established procedures and designated timelines. Receives and processes initial and subsequent filings in accordance with applicable business processes and standard operating procedures, routes filings to appropriate office or work queue. Reviews, enters, and updates data in the Superior Court case management system to ensure accuracy, efficiency, and consistency in compliance with time standards. Assists in maintaining court calendars by scheduling hearings according to procedures and processes. Administers oaths and affirmations in accordance with established procedures and processes. Manages case dockets including monitoring overdue or missing documents, files, exhibits, or records. Opens, reviews, sorts, and processes or distributes incoming mail; processes outgoing mail. Processes checks, money orders, and electronic or cash payments or fees and prepares financial transaction receipts; prepares end-of-day report and balances daily receipts to ensure correct reporting. Reviews judicial orders to ensure that instructions to the Clerk's Office are carried out appropriately. Prepares correspondence, forms, or other documents such as notices, orders, certificates, warrants, and writs in the appropriate format, style, and content as established by business processes and standard operating procedures. Creates and certifies copies of the official record in all matters where certification is necessary. Performs special assignments, projects, and other duties as assigned; and Provides coverage for other divisions and offices as needed.
Requirements
A background check and security investigation is required. A probationary period of one year (1) is required for all new court employees.
Education
To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking. Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.
How you will be evaluated
Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements. Answers submitted in the questionnaire must be supported on your resume. Your resume must reflect the relevant experience and that you meet the minimum qualifications, or your application will not be considered. You may https://apply.usastaffing.gov/ViewQuestionnaire/13064622 for this vacancy.