Telework eligibleFederal

Contact Representative - CTAP/ICTAP

Bureau of Land Management · Department of the Interior

Contact Representative

Salary
$50,896–$65,857/year
Grade
7
Work location
Telework eligible · Reno, Nevada
Schedule
Full-time
Posted
Oct 5, 2026
Apply by
Oct 9, 2026
Category
Contact Representative

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Source: USAJOBS. Applications happen on the original posting, not on this site.

Summary

You will serve as a Contact Representative - CTAP/ICTAP with Bureau of Land Management in Reno, NV. First time hires to the Federal government normally start at the step 1 rate.

Duties

Some of the major duties you will perform include but are not limited to the following: Preparing informational materials, charts and other references to aid the public Developing displays for use in promoting BLM programs at fairs Providing information to members of the public on types of recreational opportunities avaible on BLM lands Researching requests for copies of documents, i.e. patents, plats, serial register pages and other related material Conducting research necessary to respond to written or in-person inquiries

Requirements

Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/ You cannot hold an active real estate license, nor can you have an interest or hold stocks in firms with interest in Federal Lands. As a condition of employment for accepting this position, you may be required to serve a 1-year-probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probatiionary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

This position does not allow substituting education for experience.

How you will be evaluated

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment, if required. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

About this listing

Bureau of Land Management has 10 open listings on the site: all telework eligible. This one is telework eligible, based in Reno, Nevada. See all Bureau of Land Management listings, or read what fully remote and telework eligible mean.

Advertised pay is $50,896 to $65,857 a year. That covers GS-7 on the General Schedule, where pay also depends on step and locality; how GS pay works.

This announcement is open for 4 days, from Oct 5, 2026 to Oct 9, 2026. Among currently open Contact Representative postings, the typical advertised window is about 28 days. As of Oct 6, 2026, it closes in 3 days.

Who can apply: federal employees eligible for career transition programs, veterans, military spouses and 1 other group. This announcement is not open to the general public. The announcement's "This job is open to" section has the exact eligibility rules.

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