Summary
The Information Technology Office (ITO) is responsible for providing information technology and telecommunication services to OSC nationwide. ITO activities include support for OSC's wide and local area networks in Washington, DC, an in-house case tracking system, Internet and Intranet, wireless services, email, video conferencing, backup and restore facility for all agency file servers, eDiscovery system, AI integration, and a variety of other services.
Duties
Why Join OSC? OSC is a mission-driven agency with incredibly dedicated employees. Division Overview The Information Technology Office (ITO) is responsible for providing information technology and telecommunication services to OSC nationwide. ITO activities include support for the OSC's wide area and local area network in Washington, DC, an in-house case tracking system, Internet and Intranet, wireless services, email, video conferencing, backup and restore facility for all agency file servers, the enterprise wide telephone system, eDiscovery system, AI integration, and support for a variety of other computer and telecommunication capabilities. You can find additional information about our program units here. Duties This position serves as the Chief Information Officer (CIO) responsible for the management and direction of OSC-wide IT and information technology systems. This includes multiple IT systems broadly identified as (a) enterprise content management; (b) information communication; (c) information security and (d) enterprise structure and customer service. As a Supervisory IT Specialist, you will be responsible for: Overseeing a comprehensive and compliant computer security program. Consulting with the Principal Deputy Special Counsel and COO, leading the overall success of the IT program to ensure alignment with critical agency priorities. Acquiring and managing the necessary resources, including leadership support, financial resources, and key security personnel, to support information technology (IT) goals and objectives and reduce overall organizational risk. Providing advice and assistance to the Special Counsel and senior leadership on IT matters. Representing the agency at meetings and conferences concerning IT issues. Serving as the Contracting Officer's Representative (COR) for all IT related purchases. Providing supervision, direction, and leadership to assigned IT staff within the information technology office. Ideal Candidate We are looking for candidates who embrace the privilege of public service, bring enthusiasm and dedication to such service, and work well within a team setting. Flexibility and a strong commitment to OSC's statutory mission are essential. We will give priority review to the first 100 candidates. Management may continue to review highly qualified candidates beyond the first 100 candidates as needed. An incentive up to $25,000 may be considered for highly qualified candidates.
How you will be evaluated
Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the eligibility requirements listed on this announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Management will consider any Federal performance appraisals and/or awards you submit with your application as an indication of your experience and work history. Further assessments may include Structured Interview and Reference Checks. REASONABLE ACCOMMODATION (RA) REQUESTS: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)