Telework eligibleFederal

BUSINESS SUPPORT SPECIALIST

National Defense University · Department of Defense

Miscellaneous Administration And Program

Salary
$70,623–$91,815/year
Grade
9
Work location
Telework eligible · Fort McNair, District of Columbia
Schedule
Full-time
Posted
Sep 28, 2026
Apply by
Oct 19, 2026
Category
Miscellaneous Administration And Program

Apply on USAJOBS →

Source: USAJOBS. Applications happen on the original posting, not on this site.

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world. This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment

Duties

Plans, coordinates, and executes administrative and business operations supporting the academic mission, including scheduling, correspondence, staff actions, and long-range administrative requirements.

Coordinates CONUS/OCONUS travel and uses the Defense Travel System (DTS) to prepare travel orders, reservations, itineraries, and travel claims/vouchers in accordance with applicable regulations.

Administers records management requirements for assigned organizations, including paper/electronic files, vital records, declassification and document security reviews, annual updates, and archives.

Coordinates civilian personnel actions, in/out-processing, evaluations, JTD actions, and civilian time and attendance; prepares and tracks actions for leadership review and approval.

Supports special events, distinguished visitors, and guest speakers; assists with supply requisitions/orders and maintains Property Book records for assigned equipment in accordance with University directives.

Education

Substitution of Education for Specialized Experience: For the GS-9: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. Combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application. Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above. Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education

How you will be evaluated

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. Your application will be evaluated and rated under the Category Rating and Selection Procedures. We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. Please follow all instructions carefully. Errors or omissions may affect your rating. Eligible candidates will then be placed for selection consideration into 3 categories as described below: Best Qualified Category - Exceeds the minimum qualification requirements and demonstrates a high level of proficiency in the job-related competencies based on the answers to the occupational questionnaire. Highly Qualified Category - Exceeds the minimum qualification requirements and demonstrates proficiency in some of the job-related competencies based on the answers to the occupational questionnaire. Qualified Category - Meets the minimum qualifications as described in the Qualifications section of this announcement Administration and Management Planning and Organizing Written and Oral Communication Customer Service / Interpersonal Skills Technical and Administrative Problem Solving You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/13076142 The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ [email protected].

About this listing

National Defense University has 7 open listings on the site: all telework eligible. This one is telework eligible, based in Fort McNair, District of Columbia. See all National Defense University listings, or read what fully remote and telework eligible mean.

Advertised pay is $70,623 to $91,815 a year. That covers GS-9 on the General Schedule, where pay also depends on step and locality; how GS pay works.

This announcement is open for 21 days, from Sep 28, 2026 to Oct 19, 2026. Among currently open Miscellaneous Administration and Program postings, the typical advertised window is about 12 days.

Who can apply: the public (U.S. citizens). The announcement's "This job is open to" section has the exact eligibility rules.

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