Telework eligibleFederal

BUSINESS SUPPORT SPECIALIST

National Defense University · Department of Defense

Miscellaneous Administration And Program

Salary
$85,447–$111,087/year
Grade
11
Work location
Telework eligible · Fort McNair, District of Columbia
Schedule
Full-time
Posted
Sep 23, 2026
Apply by
Oct 7, 2026
Category
Miscellaneous Administration And Program

Apply on USAJOBS →

Source: USAJOBS. Applications happen on the original posting, not on this site.

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world. This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment

Duties

Provides administrative support to NWC leaders: manages calendars, tracks taskers, processes correspondence, creates spreadsheets, maintains records, and prepares meeting materials.

Provides personnel support: on/off boarding personnel, preparing/tracking personnel evaluations/training reports, timecards and attendance records, processing awards/decorations, training requests, processes IT accounts, and maintaining rosters.

Provides events and knowledge management support: Plans/coordinates/executes events/engagements with senior executives, creates/processes invites/thank you letters, and creates/manages knowledge management tools, websites, and social media platforms.

Provides supply support: collects requirements, submits/tracks requisitions for and maintains office supplies/course materials, tracks inventory, maintains stock in classrooms and office areas, labels/maintains mailboxes, delivers supplies and mail.

Provides logistics support: coordinates global travel, makes air/ground transportation and lodging arrangements, prepares trip books/itineraries, processes travel orders/vouchers, prepares/submits country clearances, and passport/visa requirements.

Education

Substitution of education for the GS-11: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. Combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html). Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application. Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above. Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education

How you will be evaluated

HR will review your resume and supporting documentation to ensure you meet the basic qualification requirements. Applicants meeting the basic requirements will be further evaluated by information provided in the Assessment Questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies: Customer Service Administration and Management Oral and Written Communication Planning and Organizing Technical Competence You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/13069024 The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ [email protected]

About this listing

National Defense University has 7 open listings on the site: all telework eligible. This one is telework eligible, based in Fort McNair, District of Columbia. See all National Defense University listings, or read what fully remote and telework eligible mean.

Advertised pay is $85,447 to $111,087 a year. That covers GS-11 on the General Schedule, where pay also depends on step and locality; how GS pay works.

This announcement is open for 14 days, from Sep 23, 2026 to Oct 7, 2026. Among currently open Miscellaneous Administration and Program postings, the typical advertised window is about 12 days. As of Oct 6, 2026, it closes in 1 day.

Who can apply: current competitive-service federal employees, federal employees eligible for career transition programs, veterans and 1 other group. This announcement is not open to the general public. The announcement's "This job is open to" section has the exact eligibility rules.

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