Summary
The purpose of the position is to direct, support and/or perform all administrative functions that include human resources, administration, management, budget and finance, program analysis, office support services, document control, logistics, and a variety of related administrative matters in support of the Dental Service.
Duties
Duties include but are not limited to: Assigns work to be accomplished by subordinates, establishes, and adjusts short-term priorities to fall within the long-term goals of the department. Follows up on complaints and breakdown in the processes and establishes new guidance to solve any issues that arise. Evaluates work performance of subordinates and gives advice, counsel, or instruction to employees on non-clinical work and administrative matters. Develops performance standards, position descriptions, and other HR related paperwork or requests. Organizes panels and interview's candidates for positions in the unit; recommends appointment, promotion, or reassignment to such positions. Approves annual and sick leave for all subordinate staff. Is cognizant of, and adheres to EEO policies and regulations when overseeing staff and making selections for employment and promotions. Responsible for all administrative functions within the Dental Service at (VAPIHCS) and will represent the supervisor when so designated. These responsibilities include, but not limited to fiscal, budgeting, staffing, accreditation compliance, quality improvement, safety, supply management and public affairs. Additionally incumbent serves as liaison and is responsible to top management, and all other internal/external customers on administrative matters concerning the Dental Service. Incumbent provides administrative leadership and support, clerical direction, strategic planning, and coordination of operations throughout all of VAPIHCS Dental Service. Leads and administers space and equipment Utilization Programs for Dental department. Recommends and informs the supervisor and Chief of Staff on administrative policies, resource utilization and workload projections within the Clinical Service program. Develops and assists in the initiation or revision of administrative policies in Dental department and is responsible for organizing and leading meetings whenever needed. This includes meetings at VISN, VAPIHCS and Dental department level. The incumbent will be responsible for the timely processing of consults by the dental department. This role is as a supervisor to the positions that review and process requests for consults, treatment plans, and claims that requires approval. Develops or updates Dental Service program policies and procedures. Assists clerical personnel by providing information on unusual format or other technical questions. Review the existing database for statements of VAPIHCS policy which appear to be out-of-date, contradictory with any other policy statement or SOP, or which are otherwise deficient. Review proposed policy statements, prior to their submission to the leadership for signature. Review will be for style, grammar, usage, formatting, quality, redundancy, consistency with other statements of VAPIHCS policy, and for other measures of appropriateness. . Maintains budget control records and assures funds are used in accordance with the operating budget. Serves as a liaison between Dental Service and local servicing finance office in maintaining and reconciling budget allocations. Reviews fund requests from Dental Service staff for adequacy, completeness, and conformance with procedural and technical requirements. Exercises fund control authority and establishes internal methods of control to ensure funds are used according to operating plan. Develops plans for equipment additions and upgrades to enhance Service technology. The incumbent will be the primary COR for VAPIHCS dental department at ACC and lead the COR function for the newly opening Akaka dental clinic at Kapolei location, until advised by the Akaka management to stop. Present conversations indicate this process may be 2-3 years away. Performs other duties as assigned. Work Schedule: Full-Time, 7:00am - 3:30pm Telework: Ad-Hoc - May be authorized at supervisory discretion Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD03011O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
Requirements
You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.