Telework eligibleFederal

Staff Assistant

Veterans Benefits Administration · Department of Veterans Affairs

Salary
$89,508–$116,362/year
Grade
12
Work location
Telework eligible (US)
Posted
Aug 19, 2026
Apply by
Aug 24, 2026
Category
Miscellaneous Administration And Program

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Summary

The incumbent serves as the Waco Regional Office Staff Assistant for all divisions as a Privacy Officer, providing systems access to employees, and reviewing and maintaining sensitive records. The position is located in the Office of the Director and serves as an advisor to leadership on all items pertaining to privacy and sensitive level issues for personnel. Develops, analyzes, evaluates, advises on, or improves the effectiveness of areas of responsibility.

Duties

Specific duties include: Receives and monitors action items/responses ensuring completed actions for completeness and accuracy. Coordinates strategic planning activities and prepares strategic plans in conjunction with policies and regulations. Manages short-term and long-term projects for the program. Initiates, plans, and implements process improvement initiatives. Investigates complex issues and analyzes problems that affect the management of an organization. Attends meetings, prepares meeting minutes, and follows up on action items with appropriate staff members independently. Research and provides background on subject matter of meetings without direction. Perform a variety of analytical, planning, evaluative, and advisory assignments to quantitatively or qualitatively evaluate the effectiveness of programs or operations in meeting established goals, measures, and objectives. Produce graphs and/or charts to illustrate a concept, point, or demonstrate the effectiveness of programs and/or business operations. Promotion Potential: None, this position is at the full performance level. Work Schedule: Monday - Friday 8:00am - 4:30pm CST Compressed/Flexible: Not Available Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Staff Assistant; PD390100 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

How you will be evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Administration and Management: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production includes the programs, policies, procedures, rules, and regulations of the organization. Problem Solving: Identified problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Strategic Thinking: Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks. Analytical Reasoning: Identifies issues and analyzes information to draw accurate conclusions, ensuring careful attention to detail. Dissects problems and information into their meaningful parts and uses logic and judgments to evaluate alternatives and develop solutions. Communication: Effectively expresses information to multiple audiences through clear dissemination of information and ideas; actively listens to others and demonstrates understanding of their comments and/or questions. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Administration and Management Problem Solving Strategic Thinking Analytical Reasoning Communication Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

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