Summary
This position is located in the Support Services Division (SSD) of the Regional Office, where the incumbent provides program, technical and administrative assistance to the SSD Chief and other subordinate management within the division.
Duties
Specific duties include, but are not limited to: Prepares, assembles, and correlates information in connection with surveys and one-time reports required by Central Office, the Area Office, the Regional Office (RO), or Division management regarding administrative support functions from other divisions and outside sources of data. Edits documents, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard for form letters and replies to inquiries. Liaises with the customer and identifies requirements for equipment purchase, lease, trade-in, excess, move to another location, warranty periods, etc. and then passes those requirements on to the appropriate Administrative Section staff for action. As a purchase card holder, secures purchase card, identifies correct accounting string or budget object codes (BOCs) for appropriate transactions as required within VA 's credit card system. Serves as the principal timekeeper for SSD and may support other division timekeeper needs by serving as an alternate timekeeper. May have duties in the PIV issuance process and may serve as one of the facility's PIV Card issuers. Maintains the confidential records for SSD, including records concerning individual performance, disciplinary actions, awards, and similar information for all employees of the Division. Performs other duties as assigned. Promotion Potential: This position is being selected at the full performance level. Work Schedule: Full time, 8:00 am - 4:30 pm, Monday through Friday. Hours to be determined by hiring office. Compressed/Flexible: Hours to be determined by hiring office. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Remote/Virtual: This is not a remote/virtual position. Position Description/PD#: Program Support Assistant; PD37329A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required.
Requirements
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. A complete application package must be submitted: Resume, transcripts, and any other required documents. You will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
Education
There are no educational substitutions for the grade 06 level.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Customer Service: Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services. Decisiveness: Makes sound and well-informed decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, in order to accomplish organizational goals; causes change. Information Assurance: Knowledge of methods and procedures to protect information systems and data by ensuring their availability, authentication, confidentiality, and integrity. Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions. Technology Application: Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13035519 Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.