Summary
The incumbent serves as the Chief, Business Office at the VA Medical Center, Louisville, KY. The Chief, Business Office is responsible for planning, organizing, directing, controlling, and coordinating all program elements within the Business Office in support of the organization's business goals and objectives.
Duties
The Chief, Business Office is responsible for planning, organizing, directing, controlling, and coordinating all elements within the Business Office in support of the organization's business goals and objectives. The Business office is comprised of the following sections: Health Administration, Health Information Management, Patient Accounts, and Office Operations.Program responsibility includes Medical Care Cost Funding (MCCF), Fee Basis authorizations and payments, coordination of benefits, Medical Records, Medical Information, Transcription, Release of Information, Beneficiary Travel, Compensation and Pension program, Decedent Affairs during irregular hours, Bed Control, Inter-facility Patient Transfers and Bed Control, Veteran Eligibility, Means Testing, Patient Enrollment, Administrative Officers of the Day (management on off-tours), TRACES Bed Reporting Program with the Department of Defense, and all health administrative computer packages. Incumbent assures that all legal requirements for care are met. Duties include, but are not limited to: Administers operating programs and activities supporting benefits and services provided to veterans, their dependents or beneficiaries, within the Business Office as well as medical center-wide. Develops both long and short range policies and plans for the Business Office by coordinating the health administration needs of the medical center. Responsible for the interpretation and coordination of health benefits administration policies as promulgated by federal laws, VA policies, rules and regulations, the Network, and/or medical center management. Assures adherence to the intent of these policies by interpretative conferences of all service chiefs concerned. Provides technical advice to top and middle management for new laws affecting the delivery of health administration benefits to veterans. Advises top management on possible options and impact on health administrative procedures and ensures that pertinent government officials, veteran service organizations, local congressional offices, state legislative committees, veterans within the medical center's jurisdiction and medical center employees are given adequate detailed information on legislative and regulatory changes. Initiates action to reduce health administration operating costs without adversely affecting patient treatment. Provides for maintenance of data related to budget and expenditure estimates. Works closely with top management to provide workload statistics, advise on funding shortages and recommendations regarding funding or program adjustments, promotes cost consciousness, and identifies areas in which savings are possible. Determines organizational goals, develops plans, formulates, defends and justifies personnel and financial resources, and approves distribution of resources to support the mission of the service. Reviews work efforts within staff to ensure continued support to mission elements of the facility as well as progress and timeliness of function. Identifies problem areas, coordinates corrective action and directs changes to implement improvements as necessary. Exercises managerial authority to set long range goals and objectives, translate objectives into specific service projects, determine program emphasis, plan for long range staffing and organization needs, manage organizational changes, and decide on the full range of personnel actions, affecting service and subordinate level staff. Directs, through subordinate supervisors, a workforce of administrative and support personnel. Sets performance standards, and serves as senior rater or rater for subordinate employees. Approves or decides on personnel actions, makes selections on key positions and approves selections made by subordinate supervisors. Hears and decides on group grievances and serious disciplinary measures. Other related duties as assigned. Work Schedule: 08:00am - 04:30pm, Monday-Friday. Telework: Ad Hoc telework as determined by agency policy. Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Officer/PD045670 Relocation Incentive: May be Authorized. Relocation incentive may be paid to a Highly Qualified candidate. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized.
Requirements
You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.