Summary
This position is in the DoW Office of Inspector General, Office of the Chief Information Officer (OCIO). The incumbent is an IT specialist who serves as a technical advisor to OCIO leadership and performs duties an Application Product Manager. The incumbent will serve as the Microsoft 365 Product Manager responsible for supporting all programmatic aspects of the products operations, development, and sustainment.
Duties
Develops and maintains the Microsoft 365 software portfolio strategy, roadmaps, and release plans to align with DoW OIG mission objectives, ensuring solutions meet audit and compliance requirements.
Collaborates with internal and external stakeholders to gather and prioritize feedback for Microsoft 365, balancing input from CX (Customer Experience), UX (User Experience), customer support, and audit teams to drive continuous improvements.
Monitors market trends, technology advancements, and performance metrics for Microsoft 365 to recommend lifecycle decisions, enhancements, and innovative solutions that support federal audit standards.
Guides and oversees engineering and operations teams in planning and delivering Microsoft 365 initiatives based on best practices and established governance frameworks.
Manages financial performance, investment decisions, and compliance for Microsoft 365, ensuring return on investment, adherence to DoD and OIG policies, and alignment with federal IT regulations.
Education
Education cannot be substituted for experience at this grade level.
How you will be evaluated
Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. All qualified candidates will be evaluated on the following competencies: Attention to Detail Customer Service Oral Communication Problem Solving You can preview the Assessment Questionnaire here:https://apply.usastaffing.gov/ViewQuestionnaire/13040287 Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ [email protected]