Summary
This position is in the U.S. Department of Education (ED), Federal Student Aid (FSA), Technology Operations Division (TOD). The Technology Operations Division provides information technology operations services for all FSA systems, promoting the effective and secure use of technology to achieve FSA's strategic objectives through sound planning, investments, integrated technology architectures and standards, effective systems development, production support, and cybersecurity services.
Duties
APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. This position may fall under the Presidential Memorandum titled "Return to In-Person Work" which will require you to go into the office if you are located within 50 miles of a Department of Education facility in these locations: Washington, DC, Dallas, TX, San Francisco, CA, Seattle, WA, Kansas City, MO, Chicago, Il, Atlanta, GA, Philadelphia, PA, and New York City, NY. We encourage you to read this entire vacancy announcement prior to submitting your application. As a IT Specialist (Continuity Manager) GS-2210-14, you will be responsible for: Providing authoritative technical leadership for enterprise Disaster Recovery (DR), Business Continuity Planning (BCP), Continuity of Operations (COOP), and emergency/incident management, ensuring operational resilience and recoverability of mission-critical business systems, applications, data, networks, and technology environments. Leading the development, maintenance, and continuous improvement of DR and continuity strategies, aligning them with enterprise architecture, business impact analysis (BIA) outputs, and regulatory requirements; conducts risk assessments and reviews BIAs to identify vulnerabilities and recommend mitigation and redundancy strategies. Directing integration and consolidation of enterprise recovery plans across all business units and CTO divisions, develops business cases and technical recommendations for DR tools and modernization, and coordinates cross-organizational planning to define recovery priorities and sequencing. Designing and establishing technical DR and system restoration procedures for enterprise applications, databases, servers, and cloud architectures, operationalizing recovery priorities, response level agreements, and contingency workflows; leads design, development, and execution of DR tests and coordinates actual recovery operations during incidents. Advising senior leadership on enterprise risk tolerance, continuity vulnerabilities, and DR readiness; establishes DR standards, policies, procedures, and technical protocols; trains business and technical personnel on DR and continuity responsibilities; researches emerging industry standards and technologies to drive innovation in DR program design.
Requirements
Condition of Employment: As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Key Requirements: Must be a US Citizen. Males 18 and over must be registered with the Selective Service. Must complete a Background Investigation and Fingerprint check. Must be determined suitable for federal employment. Relocation expenses will not be paid. You may be subject to serve a one-year probationary period. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.
Education
Education cannot be substituted for experience for this position and grade level. Foreign Education: Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. If you are using foreign education to meet qualification requirements, you must submit a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, please click Foreign Education.
How you will be evaluated
We will review your application and documentation submitted to ensure you meet the basic qualification requirements. You will be evaluated based on how well you meet the qualifications and competencies listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and the result of the USA Hires Assessment(s) required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Non-Supervisory: Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork Based on the outcome of this evaluation, your application data may be further assessed by a Subject Matter Expert (SME) panel. If your qualifications are not substantiated by your submitted resume, you may be eliminated from receiving further consideration. If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.